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edocmanviewer: copies of files have the server crash

  • Romain Amoudjayan
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2 months 3 weeks ago #172448 by Romain Amoudjayan
edocmanviewer: copies of files have the server crash was created by Romain Amoudjayan
Dear Edocman Team,
With the last version 2.0 of edocman, every time a user wants to view a document it creates a copy of the file in a "edocmanviewer" folder at the root of the server. A few weeks after we updated to edocman 2.0 the server just collapsed under the amount of data (duplicated in daily backup). 
Is there a way to deactivate the Edocman viewer? The users can indeed view the documents or upload them according to their preferences in their browser.
Or is there a way to prevent the copying of files for the preview? Or delete them after a short time?
Thanks in advance for your attention, feel free to contact us for any further information if you need it.
Best regards,
Stéphanie

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2 months 3 weeks ago #172449 by Dang Thuc Dam
Replied by Dang Thuc Dam on topic edocmanviewer: copies of files have the server crash
Dear Stéphanie,
Thank you for your feedback regarding the issue with the edocmanviewer folder.
To assist you further, please submit a support ticket under the "Edocman" category on our support system. Once we receive your ticket, I will send you a plugin that can automatically delete the files in the edocmanviewer folder after a certain period of time.
Looking forward to your ticket submission.
Best regards,
Dam

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