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edocman 2 update crashed system

  • craig curtis
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1 day 9 hours ago #171906 by craig curtis
edocman 2 update crashed system was created by craig curtis
Sorry I should have screened shot but getting a 500 oops from joomla.   when I turned on debugging it was missing a class.  I have reverted to previous snapshot to bring system back online.

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1 day 9 hours ago #171907 by craig curtis
Replied by craig curtis on topic edocman 2 update crashed system
was going to test in development environment. It updated successfully in joomla 5.
The failed installation was joomla 4

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1 day 9 hours ago #171908 by craig curtis
Replied by craig curtis on topic edocman 2 update crashed system
Here, This might help
 
Attachments:

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1 day 8 hours ago #171909 by Mr. Dam
Replied by Mr. Dam on topic edocman 2 update crashed system
Hi Craig,
What's your Joomla 4 version?
Thanks
Dam

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1 day 8 hours ago #171910 by craig curtis
Replied by craig curtis on topic edocman 2 update crashed system
4.4.13

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1 day 8 hours ago #171912 by Mr. Dam
Replied by Mr. Dam on topic edocman 2 update crashed system
Hi Craig,
Please click on My Downloads at the top to download latest Edocman version and install it to get the problem resolved.
Thanks
Dam

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1 day 8 hours ago #171914 by craig curtis
Replied by craig curtis on topic edocman 2 update crashed system
didn't work, same error stack. Sorry.

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1 day 8 hours ago #171915 by Mr. Dam
Replied by Mr. Dam on topic edocman 2 update crashed system
Hi,
Could you please submit ticket on category: Edocman and provide your site credentials. I will debug and solve the issue for you.
Thanks
Dam

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1 day 7 hours ago #171916 by craig curtis
Replied by craig curtis on topic edocman 2 update crashed system
Sorry, This is a production site and I have reverted to snapshot of system to keep system up and running.

We are preparing to do a joomla 5 update hopefully this week. Appears that will resolve the problem since our development system didn't crash.

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1 day 7 hours ago #171917 by Mr. Dam
Replied by Mr. Dam on topic edocman 2 update crashed system
No problem. We've fixed the issue and updated to the latest Edocman version. Please download and install it to resolve the problem.

Thank you,
Dam

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