All questions about EDocman extension

Invalid Document or you are not allowed to view that document

  • Riccardo Rausch
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2 months 2 weeks ago - 2 months 2 weeks ago #170818 by Riccardo Rausch
Which setting needs to be enabled to allow the public (Guest) to download the file (pdf) and view his details? I have looked everywhere in the General Configuration settings but I can't find this setting and when a guest clicks the buttons "Download" or "Details" the message keeps appearing:
>> Invalid Document or you are not allowed to view that document
This message appears even if I log in (on the Frontend) as a super administrator!

Riccardo Rausch
Rausch Italia
Last edit: 2 months 2 weeks ago by Riccardo Rausch.

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2 months 2 weeks ago #170825 by Mr. Dam
Hi Riccardo,
Could you please enabling 2 below configure options:
- Include Document ID
- Include Category ID
and check those functions again?
Thanks
Dam
The following user(s) said Thank You: Riccardo Rausch

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  • Riccardo Rausch
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2 months 2 weeks ago #170829 by Riccardo Rausch
Perfect! Thanks Mr.Dam, that was exactly it! This issue is so solved.

Riccardo Rausch
Rausch Italia

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2 months 2 weeks ago #170860 by Mr. Dam
You're welcome, Riccardo.
Thanks
Dam

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