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Problem downloading and editing documents on the frontend
- Dominik
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3 months 1 day ago #170584
by Dominik
Problem downloading and editing documents on the frontend was created by Dominik
Hello,
We are experiencing problems with some documents on the frontend. When we try to download the document, we get errorr that we don't have permisions to perform that action (I'm super user). When I try to edit that document I get php error "0 Layout Path Not Found", then when I hit back to retur to previous page I get error: "Unlocking failed with error: ." Reuploading the file doesn't change anything. There is one more "corrupted" document in that category but the rest is fine. What can we do with that?
We are experiencing problems with some documents on the frontend. When we try to download the document, we get errorr that we don't have permisions to perform that action (I'm super user). When I try to edit that document I get php error "0 Layout Path Not Found", then when I hit back to retur to previous page I get error: "Unlocking failed with error: ." Reuploading the file doesn't change anything. There is one more "corrupted" document in that category but the rest is fine. What can we do with that?
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3 months 1 day ago #170585
by Mr. Dam
Replied by Mr. Dam on topic Problem downloading and editing documents on the frontend
Hi Dominik,
Could you please submit ticket on category: Edocman and provide your site credentials. I will check and help you to solve the issue.
Thanks
Dam
Could you please submit ticket on category: Edocman and provide your site credentials. I will check and help you to solve the issue.
Thanks
Dam
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3 months 1 day ago #170586
by Dominik
Replied by Dominik on topic Problem downloading and editing documents on the frontend
Submitted, thank You
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