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All questions about EDocman extension
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- Lutz Kadner
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1 year 5 months ago #159348
by Lutz Kadner
Category was created by Lutz Kadner
I created a category this morning and wanted to subordinate it to another category. In doing so,
In doing so, I inadvertently put them in the same category (surely this should not be possible).
After that, the category was no longer visible, but an incredible number of identical folders developed underneath the ROOT folder. These could only be seen via FTP and deleted there with difficulty.
I think it should not be like that.
In doing so, I inadvertently put them in the same category (surely this should not be possible).
After that, the category was no longer visible, but an incredible number of identical folders developed underneath the ROOT folder. These could only be seen via FTP and deleted there with difficulty.
I think it should not be like that.
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1 year 5 months ago #159356
by Mr. Dam
Replied by Mr. Dam on topic Category
Hi Lutz,
Currently, Edocman doesn't remove the folders of categories when they are deleted. Because in some cases, customers want to keep their documents in those folders. But we will consider to add new configure option to allow administrator to select to delete or keep category's folders when they are deleted
Thanks
Dam
Currently, Edocman doesn't remove the folders of categories when they are deleted. Because in some cases, customers want to keep their documents in those folders. But we will consider to add new configure option to allow administrator to select to delete or keep category's folders when they are deleted
Thanks
Dam
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1 year 5 months ago #159357
by Lutz Kadner
Replied by Lutz Kadner on topic Category
Thanks for the reply, Dam.
Maybe I worded it badly. Sorry for my English.
I created category "Handouts" and at Parent category then selected "Handouts". After that edocman always creates new subfolders under "Handouts" > "Handouts" >"Handouts" etc.
I think this is a bug.
Regards Lutz
Maybe I worded it badly. Sorry for my English.
I created category "Handouts" and at Parent category then selected "Handouts". After that edocman always creates new subfolders under "Handouts" > "Handouts" >"Handouts" etc.
I think this is a bug.
Regards Lutz
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1 year 5 months ago #159393
by Mr. Dam
Replied by Mr. Dam on topic Category
Hi Lutz,
Please submit ticket on category: Edocman and provide your site url with super admin account. We will check the issue for you
Thanks
Dam
Please submit ticket on category: Edocman and provide your site url with super admin account. We will check the issue for you
Thanks
Dam
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