Download email notifications (admin)

Hi
We restrict certain groups to 1 download per day, if a user in this group tries to download a second (or more) file in the same day we (admin) get a download notification for that file, however on checking the download log the file has not been downloaded. Is it possible to change the  notification so that the notification is sent  when the download is actually successful not when it's attempted
Regards
Jimi

Hi Jimi,
Technically, we just can know when the document download progress is started. We don't know whether if the download is actually successful or not.
Thanks
Dam

When you look at the edocman download log it only shows the actual downloads, not the attempted ones that were blocked by the download limit. Could the email not be linked to the log entry ?

Hi Jimi,
Could you please submit ticket on category: Edocman and provide your site url with super admin account. I will figure the cause of issue for you
Thanks
Dam

Helo Jimi,
I am waiting for your ticket
Thanks
Dam

Sorry, time difference means I was sleeping, I'll raise it now

OK Jimi