All questions about EDocman extension

Public viewer can't download document?

  • Martin Beaumont
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
2 years 7 months ago - 2 years 7 months ago #151704 by Martin Beaumont
Public viewer can't download document? was created by Martin Beaumont
Hi Mr Dam,

I'm having trouble with one document that for some reason I can't download. When I click on the thumbnail I get directed to the Home page, when I hit Back on the browser I see the error - You need to login before you can view or download document.

I've deleted the file a bunch of times, I've checked the file permissions, I've copied an existing Document then changed the name and file - still no joy?

I'm making these changes as Super User via the backend.

Any ideas?


Part of the message is hidden for the guests. Please log in or register to see it.


Thanks Martin
Last edit: 2 years 7 months ago by Martin Beaumont. Reason: Add URL's

Please Log in or Create an account to join the conversation.

More
2 years 7 months ago #151721 by Mr. Dam
Replied by Mr. Dam on topic Public viewer can't download document?
Hi Martin,
You can try to go to Edocman Configuration -> Tab: Sef Router Settings and enable 2 configure options:
- Include Document ID
- Include Category ID
and test the links at frontend again.
Thanks
Dam
The following user(s) said Thank You: Martin Beaumont

Please Log in or Create an account to join the conversation.

  • Martin Beaumont
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
2 years 7 months ago #151727 by Martin Beaumont
Replied by Martin Beaumont on topic Public viewer can't download document?
Thanks Mr Dam

That resolved the issue.

Regards

Please Log in or Create an account to join the conversation.

More
2 years 7 months ago #151760 by Mr. Dam
Replied by Mr. Dam on topic Public viewer can't download document?
OK Martin

Please Log in or Create an account to join the conversation.

Moderators: Mr. Dam