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hit and miss pdf view

  • Mike Pringle
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2 years 4 months ago - 2 years 4 months ago #148259 by Mike Pringle
hit and miss pdf view was created by Mike Pringle
I've noticed that when clicking a PDF view button, on occasions it works fine but others you get a blank untitled window, After refreshing from 1-3 maybe 4 times the pdf loads. I can't see any logic to this. any suggestions?
Last edit: 2 years 4 months ago by Mike Pringle.

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2 years 4 months ago #148260 by Mr. Dam
Replied by Mr. Dam on topic hit and miss pdf view
Hi Michael,
We noticed this issue because some customers also complained about the same thing on Google Viewer. However, also because this problem occurs on Google viewer, so it is difficult to find the cause of it. In addition, not everyone has problems with viewing the content of pdf files on Google viewer, most people comment that function works stably. In this case, you can disable Google viewer and use PDF Viewer function of Edocman for instead?
Thanks
Dam

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  • Mike Pringle
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2 years 4 months ago #148262 by Mike Pringle
Replied by Mike Pringle on topic hit and miss pdf view
Just disabled the google viewer options and view gives me a 404 resource not found error. oh well....

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2 years 4 months ago #148295 by Mr. Dam
Replied by Mr. Dam on topic hit and miss pdf view
Hi Michael,
Please submit ticket on category: Edocman and provide your site url with super admin account. I will check the issue for you
Thanks
Dam

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2 years 4 months ago #148303 by Mike Pringle
Replied by Mike Pringle on topic hit and miss pdf view
Ticket submitted

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