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Has the Notification Bug been fixed
- Pierre Duparte
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7 years 11 months ago #97947
by Pierre Duparte
Has the Notification Bug been fixed was created by Pierre Duparte
Hi,
We are still using version 1.7.6. We did not upgrade because a key feature that was needed was absent so for many documents and files we are using another solution.
Then there's an annoying issue with notification emails when a document is assigned to a group of specific users- everyone receives a copy of everyone elses. By example, when a document is assigned to 10 users, each user receives 10 notifications, one his own and nine for each of the others.
Before considering upgrading, has this problem been fixed?
Thanks
We are still using version 1.7.6. We did not upgrade because a key feature that was needed was absent so for many documents and files we are using another solution.
Then there's an annoying issue with notification emails when a document is assigned to a group of specific users- everyone receives a copy of everyone elses. By example, when a document is assigned to 10 users, each user receives 10 notifications, one his own and nine for each of the others.
Before considering upgrading, has this problem been fixed?
Thanks
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7 years 11 months ago #97948
by Mr. Dam
Replied by Mr. Dam on topic Has the Notification Bug been fixed
Hi Pierre,
You mean that you used the plugin: EDocman Notification, and assign the group that uses in this group will receive the notification email when new document is upload. But one user in the group received all notification emails instead of one email, right?
Thanks
Dam
You mean that you used the plugin: EDocman Notification, and assign the group that uses in this group will receive the notification email when new document is upload. But one user in the group received all notification emails instead of one email, right?
Thanks
Dam
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7 years 11 months ago #97949
by Pierre Duparte
Replied by Pierre Duparte on topic Has the Notification Bug been fixed
Thanks for the prompt reply. I am not using the notification plugin. It is disabled.
To be clear, it is the data field captioned "User ids"; we enter the user ids separated by comma, as in
1,2,3,4,5,6,7 etc
User one (1) will receive their notification and then a copy of each of the others; 2, 3, 4. 5.6.7 etc
User two (2) will receive their notification and then a copy of each of the others; 1, 3, 4. 5.6.7 etc
User three (3) will receive their notification and then a copy of each of the others; 1, 2, 4. 5.6.7 etc
... and so on.
Cheers
To be clear, it is the data field captioned "User ids"; we enter the user ids separated by comma, as in
1,2,3,4,5,6,7 etc
User one (1) will receive their notification and then a copy of each of the others; 2, 3, 4. 5.6.7 etc
User two (2) will receive their notification and then a copy of each of the others; 1, 3, 4. 5.6.7 etc
User three (3) will receive their notification and then a copy of each of the others; 1, 2, 4. 5.6.7 etc
... and so on.
Cheers
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7 years 11 months ago #98011
by Mr. Dam
Replied by Mr. Dam on topic Has the Notification Bug been fixed
Hi Pierre,
So, if the document is assigned to 7 users, one user of them will receive 7 notification emails?
Thanks
Dam
So, if the document is assigned to 7 users, one user of them will receive 7 notification emails?
Thanks
Dam
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7 years 11 months ago #98270
by Pierre Duparte
Replied by Pierre Duparte on topic Has the Notification Bug been fixed
Hi,
Sorry about the delay. 'been busy...
Anyway, yea, if there are 7 assignees, each will receive seven notifications; their own and copies of those that went to the others.
Cheers
Sorry about the delay. 'been busy...
Anyway, yea, if there are 7 assignees, each will receive seven notifications; their own and copies of those that went to the others.
Cheers
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7 years 11 months ago #98417
by Mr. Dam
Replied by Mr. Dam on topic Has the Notification Bug been fixed
Hi Pierre,
We checked the source code but we don't see any problem, when i assign the document to more than one user and turn on configure option: Document assigned notification. Each of them receives only one Document assignment email.
Thanks
Dam
We checked the source code but we don't see any problem, when i assign the document to more than one user and turn on configure option: Document assigned notification. Each of them receives only one Document assignment email.
Thanks
Dam
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7 years 11 months ago #98456
by Pierre Duparte
Replied by Pierre Duparte on topic Has the Notification Bug been fixed
Thanks. My experience may be a version thing, so we'll do an update. Will let you know.
Cheers
Cheers
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7 years 11 months ago #98457
by Pierre Duparte
Replied by Pierre Duparte on topic Has the Notification Bug been fixed
Hi again, Dam,
Just renewed and ran a test, Same problem for us, but I just noticed a pattern in what's happening.
I'll follow up with a support ticket request.
Pierre
Just renewed and ran a test, Same problem for us, but I just noticed a pattern in what's happening.
I'll follow up with a support ticket request.
Pierre
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7 years 11 months ago #98541
by Mr. Dam
Replied by Mr. Dam on topic Has the Notification Bug been fixed
Hi Pierre,
I have answered your ticket system, i need you to send me ftp account
Thanks
Dam
I have answered your ticket system, i need you to send me ftp account
Thanks
Dam
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