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PDF Indexer - Doc Content blank when indexed
- Mats
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9 years 3 months ago #73735
by Mats
PDF Indexer - Doc Content blank when indexed was created by Mats
Hi!
I have the pdf indexer working fine on my local dev env (osx) but on my hosting partner (linux) the component is installed without errors, configured correctly (from what I can tell) and files listed correctly in the Documents Manager view, but when I index the files (new files or re-index) I first got the "permission denied"-message in the Doc Content field in the detail view of the document. I had the same on my local dev env but was able to fix it by adding permission to the root/components/com_docindexer/lib/binaries/mac/pdftotext file. I did the same on the hosting env but now the "permission denied"-message is replaced by only a blank field. I've also tried updating the permissions to the folder and files where I have the pdf's without success. Suggestions?
I have the pdf indexer working fine on my local dev env (osx) but on my hosting partner (linux) the component is installed without errors, configured correctly (from what I can tell) and files listed correctly in the Documents Manager view, but when I index the files (new files or re-index) I first got the "permission denied"-message in the Doc Content field in the detail view of the document. I had the same on my local dev env but was able to fix it by adding permission to the root/components/com_docindexer/lib/binaries/mac/pdftotext file. I did the same on the hosting env but now the "permission denied"-message is replaced by only a blank field. I've also tried updating the permissions to the folder and files where I have the pdf's without success. Suggestions?
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9 years 3 months ago #73736
by Mr. Dam
Replied by Mr. Dam on topic PDF Indexer - Doc Content blank when indexed
Hi,
Please submit ticket and send us your site url with super admin account. We will check the issue for you.
Thanks
Dam
Please submit ticket and send us your site url with super admin account. We will check the issue for you.
Thanks
Dam
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9 years 3 months ago #73737
by Mats
Replied by Mats on topic PDF Indexer - Doc Content blank when indexed
Hi! Sorry, but where do I send you the info?
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9 years 3 months ago #73738
by Mr. Dam
Replied by Mr. Dam on topic PDF Indexer - Doc Content blank when indexed
Hi,
Please click on menu at the top: Support tickets. And use category: Document Indexer
Thanks
Dam
Please click on menu at the top: Support tickets. And use category: Document Indexer
Thanks
Dam
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