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[SOLVED] Download logs does not she Name or email

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9 years 4 months ago - 9 years 3 months ago #73410 by Nate
[SOLVED] Download logs does not she Name or email was created by Nate
Hello,

I have Edocman, version 1.7.2. The Document repository is behind login, but download logs do not show anything in the Name or Email column.

Please advise if there are additional settings that need to be changed, etc.

Thank you in advance.
Last edit: 9 years 3 months ago by Mr. Dam.

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9 years 3 months ago #73420 by Mr. Dam
Replied by Mr. Dam on topic Download logs does not she Name or email
Hi Nate,
Currently, Edocman only collects Name and Email of downloader. There aren't any configure options to add or remove fields in Downloader infor collection form.
Thanks
Dam

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9 years 3 months ago #73442 by Nate
Replied by Nate on topic Download logs does not show Name or email
The issue is that nothing is showing in those two columns in the Download Logs. The only information showing is the IP address.

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9 years 3 months ago #73455 by Mr. Dam
Replied by Mr. Dam on topic Download logs does not show Name or email
Hi Nate,
You can submit ticket and send your site information with super admin account so i can check the issue for you
Merry Christmas
Dam

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9 years 3 months ago #73562 by Nate
Replied by Nate on topic Download logs does not show Name or email
Support ticket created. Thanks!

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9 years 3 months ago #73612 by Mr. Dam
Replied by Mr. Dam on topic Download logs does not show Name or email
This is one minor issue of Edocman, this bug will be fixed in next Edocman version.
Thanks
Ossolution team

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9 years 3 months ago #73626 by Nate
Replied by Nate on topic Download logs does not show Name or email
When will the next version of Edocman be released? I would like to be able to use the extension without customization to show Name and email when edocman is behind login. Thanks!

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