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Document not downloading

jmzimmerle
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11 years 7 months ago - 11 years 7 months ago #58371 by jmzimmerle

Document not downloading was created by jmzimmerle

We have updated to 1.6.3 and have discovered that we are not able to upload new documents. We can upload via Batch Upload, however that is inconvenient and inconsistent with a working component.

We have also noticed that we cannot download the file - the files size appears as "Empty" on the info screen and a null file downloads.

Ideas?

Last edit: 11 years 7 months ago by jmzimmerle.

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Tuan Pham Ngoc
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11 years 7 months ago #58390 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Document not downloading

Seems something not correct here. Could you please submit a support ticket sending us super admin account of your site so that I can check to see what's wrong and get it sorted for you ?

Regards,

Tuan

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