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Document upload fails in v1.6.2
- Mike
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10 years 3 months ago - 10 years 3 months ago #55612
by Mike
Document upload fails in v1.6.2 was created by Mike
I recently upgraded from EDocman 1.5.5 to 1.6.2.
The Add New Document page in the back end looks different - there is no menu down the left side of the screen.
When I enter the details for a new document and click Save I get a blank screen and the document isn't saved.
My site is running Joomla! v3.3.6, PHP v5.4.35 and MySQL v5.5.40.
Is this a known bug and is there a fix please?
Mike
UPDATE: I can work round this using the Batch Upload feature for individual documents but it would be good to get it fixed because the same error occurs with the Edit Document page so I can't save any changes I make to the document details.
Here's a screenshot of the New Document page. The menu is missing and there are TWO text editor boxes!
The Add New Document page in the back end looks different - there is no menu down the left side of the screen.
When I enter the details for a new document and click Save I get a blank screen and the document isn't saved.
My site is running Joomla! v3.3.6, PHP v5.4.35 and MySQL v5.5.40.
Is this a known bug and is there a fix please?
Mike
UPDATE: I can work round this using the Batch Upload feature for individual documents but it would be good to get it fixed because the same error occurs with the Edit Document page so I can't save any changes I make to the document details.
Here's a screenshot of the New Document page. The menu is missing and there are TWO text editor boxes!
Last edit: 10 years 3 months ago by Mike. Reason: additional information
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10 years 3 months ago #55962
by Mike
Replied by Mike on topic Document upload fails in v1.6.2
Any ideas on this problem please?
Mike
Mike
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- Tuan Pham Ngoc
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10 years 3 months ago #55998
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Document upload fails in v1.6.2
Hi Mike
I am sorry. I don't have any clue about it. Could you please submit a support ticket sending me super admin account of your site so that I can check it directly on your site ?
Regards,
Tuan
I am sorry. I don't have any clue about it. Could you please submit a support ticket sending me super admin account of your site so that I can check it directly on your site ?
Regards,
Tuan
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10 years 3 months ago #56103
by Mike
Replied by Mike on topic Document upload fails in v1.6.2
Tuan
Thanks for your prompt and expert help to fix this problem

Mike
Thanks for your prompt and expert help to fix this problem



Mike
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- Tuan Pham Ngoc
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10 years 3 months ago #56104
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Document upload fails in v1.6.2
Sorry Mike for the issue. I didn't test the EDocman indexer plugin with the new release
. If anyone has the same issue, please re-download the edocman indexer plugin, upgrade it to your site and the issue will be sorted
Tuan

Tuan
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