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[SOLVED] File Size: EMPTY

Emily Tarrant
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10 years 6 months ago - 10 years 6 months ago #51063 by Emily Tarrant

[SOLVED] File Size: EMPTY was created by Emily Tarrant

Hi Tuan

I've recently taken on a site which is using EDocman and I'm upgrading it from version 1.0.0 to 1.5.7.

I'm finding that on the document pages on the frontend I'm getting File Size: EMPTY

Can you suggest a fix for this please?

Cheers, Emily

Last edit: 10 years 6 months ago by Emily Tarrant.

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Tuan Pham Ngoc
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10 years 6 months ago #51066 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic File Size: EMPTY

Hi Emily

I think the reason is because the Documents Path config option is wrong. Please submit a support ticket sending us super admin account of your site so that we can check and correct it for you

Tuan

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Emily Tarrant
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10 years 6 months ago #51071 by Emily Tarrant

Replied by Emily Tarrant on topic File Size: EMPTY

Hi Tuan

Yes, that was it! I'd moved the site to a dev server and hadn't updated the documents path.

Thanks for a quick response - glad it was a simple solution.

Cheers, Emily

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Tuan Pham Ngoc
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10 years 6 months ago #51086 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic File Size: EMPTY

Yes Emily, Just simple things like that, hehe.

Tuan

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[SOLVED] File Size: EMPTY

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