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All questions about EDocman extension
Upgrade to 3.3
- Maria
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10 years 10 months ago #46299
by Maria
Upgrade to 3.3 was created by Maria
Hello, I upgraded our installation of Joomla to 3.3 and am now getting a blank page when trying to add a document. I don't see any new files in the "My Downloads" section. Do we need to purchase the component again to get the upgrade?
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- Tuan Pham Ngoc
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10 years 9 months ago #46314
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upgrade to 3.3
Hi Maria
I guess you are using old version of the extension and it is not compatible with Joomla 3.3.1 (Joomla 3.3.0 change some of their API and old version of EDocman won't work with it).
We provide free upgrade for one year for each purchase. So if you purchase the extension in less than one year, simply login and access to My Downloads menu item to download latest version, upgrade it to your site to get it working.
If you purchase it in more than one year, you will need re-purchase it to get it to work. You can drop us an email to services@joomdonation.com and we will be happy to give you 10$ discount for ths re-purchasing.
Regards,
Tuan
I guess you are using old version of the extension and it is not compatible with Joomla 3.3.1 (Joomla 3.3.0 change some of their API and old version of EDocman won't work with it).
We provide free upgrade for one year for each purchase. So if you purchase the extension in less than one year, simply login and access to My Downloads menu item to download latest version, upgrade it to your site to get it working.
If you purchase it in more than one year, you will need re-purchase it to get it to work. You can drop us an email to services@joomdonation.com and we will be happy to give you 10$ discount for ths re-purchasing.
Regards,
Tuan
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10 years 9 months ago #47037
by Maria
Replied by Maria on topic Upgrade to 3.3
Tuan, I sent payment yesterday and have not received the code. If you have sent it, could you resend to webmaster@roswell.enmu.edu?
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10 years 9 months ago #47076
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upgrade to 3.3
Hi Maria
I just extended your order for one more year. You can login, access to My Downloads menu item, see your order and download latest version from there.
Regards,
Tuan
I just extended your order for one more year. You can login, access to My Downloads menu item, see your order and download latest version from there.
Regards,
Tuan
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10 years 9 months ago #47090
by Maria
Replied by Maria on topic Upgrade to 3.3
Tuan, the download shows as "Expired". Can you look at it again please?
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10 years 9 months ago #47094
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Upgrade to 3.3
Sorry Maria. My mistake. Could you please try again ?
Tuan
Tuan
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