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500 server errors when attempting to View document
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11 years 2 months ago #41337
by NICK_Q
500 server errors when attempting to View document was created by NICK_Q
Hi Tuan,
Hope you are well?
I have a recent installation that everything works fine except that when attempting to VIEW a file it generates 500 server errors
I am running Akeeba's Admin Tools pro (this feels like a permissions issue?) and wondered if you had any experience of similar problems ?
Hope you are well?
I have a recent installation that everything works fine except that when attempting to VIEW a file it generates 500 server errors
I am running Akeeba's Admin Tools pro (this feels like a permissions issue?) and wondered if you had any experience of similar problems ?
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- Tuan Pham Ngoc
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11 years 2 months ago #41452
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: 500 server errors when attempting to View document
Hi
I haven't had any one had same problem. So please submit a support ticket sending me admin and FTP account of the site so that I can check to see what causes the issue and get it fixed.
Tuan
I haven't had any one had same problem. So please submit a support ticket sending me admin and FTP account of the site so that I can check to see what causes the issue and get it fixed.
Tuan
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11 years 2 months ago - 11 years 2 months ago #41460
by NICK_Q
Replied by NICK_Q on topic Re: 500 server errors when attempting to View document
............................
Last edit: 11 years 2 months ago by Tuan Pham Ngoc.
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11 years 2 months ago #41461
by NICK_Q
Replied by NICK_Q on topic Re: 500 server errors when attempting to View document
BTW the issue is specifically re. the "view" option - eDocman is used under the Resources tab which will not appear until you are logged in....
Nick
Nick
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11 years 2 months ago #41601
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: 500 server errors when attempting to View document
Hi Nick
Please delete that account immediately and create new account for me, send the information to tuanpn@joomdonation.com. Please never post a super admin account of your site on Public Forum :(.
Tuan
Please delete that account immediately and create new account for me, send the information to tuanpn@joomdonation.com. Please never post a super admin account of your site on Public Forum :(.
Tuan
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11 years 1 month ago #41902
by NICK_Q
Replied by NICK_Q on topic Re: 500 server errors when attempting to View document
HI Tuan,
PM'd you on the 20th with details as requested so its been about a week now....
Any progress?
PM'd you on the 20th with details as requested so its been about a week now....
Any progress?
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11 years 1 month ago #41903
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: 500 server errors when attempting to View document
Hi Nick
Sorry. I didn't receive the information. Could you please send it again to tuanpn@joomdonation.com so that I can check it now ?
Tuan
Sorry. I didn't receive the information. Could you please send it again to tuanpn@joomdonation.com so that I can check it now ?
Tuan
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