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Upload error from enduser

  • Kent Tsui
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11 years 10 months ago #25034 by Kent Tsui
Upload error from enduser was created by Kent Tsui
Hi there,

Our end user, no matter super user or admin if rights assigned, press on Edocman button to upload file, following error pop up.

500 SQL=SELECT a.*, ag.title AS access_level, uc.name AS editor, cat.title AS category_title FROM `OTDB1_edocman_documents` AS a LEFT JOIN OTDB1_users AS uc ON uc.id=a.checked_out LEFT JOIN OTDB1_viewlevels AS ag ON ag.id = a.access LEFT JOIN OTDB1_edocman_document_category AS dc ON a.id = dc.document_id LEFT JOIN OTDB1_edocman_categories AS cat ON dc.category_id = cat.id WHERE a.published=1 ORDER BY SQL=SELECT a.*, ag.title AS access_level, uc.name AS editor, cat.title AS category_title FROM `OTDB1_edocman_documents` AS a LEFT JOIN OTDB1_users AS uc ON uc.id=a.checked_out LEFT JOIN OTDB1_viewlevels AS ag ON ag.id = a.access LEFT JOIN OTDB1_edocman_document_category AS dc ON a.id = dc.document_id LEFT JOIN OTDB1_edocman_categories AS cat ON dc.category_id = cat.id WHERE a.published=1 ORDER BY LIMIT 0, 20 SQL=SELECT a.*, ag.title AS access_level, uc.name AS editor, cat.title AS category_title FROM `OTDB1_edocman_documents` AS a LEFT JOIN OTDB1_users AS uc ON uc.id=a.checked_out LEFT JOIN OTDB1_viewlevels AS ag ON ag.id = a.access LEFT JOIN OTDB1_edocman_document_category AS dc ON a.id = dc.document_id LEFT JOIN OTDB1_edocman_categories AS cat ON dc.category_id = cat.id WHERE a.published=1 ORDER BY

Is there any problem in setup or bugs? Anyway to solve it?

Thanks in advance

KT

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11 years 10 months ago #25154 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Upload error from enduser
Hi KT

It seems something special on your site causing this issue. Could you please submit a support ticket sending me administrator and FTP account of your site so that I can check and solve the issue for you?

Tuan

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