All questions about EDocman extension

No Documents available - category View

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12 years 5 months ago #21471 by bash
When in category view i have a grey bar below the list of categories and on every page even in the document details view page that saus "No Documents available"

How do is turn this off?

Thanks
Bash
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12 years 5 months ago #21680 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: No Documents available - category View
Hi bash

That's strange. I could not see this issue on my local computer. Could you please submit a support ticket sending me administrator and FTP account of your site so that I can check it directly on your site ?

Tuan

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12 years 5 months ago #21690 by bash
Thanks Tuan

Have submitted it now.

Bash

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12 years 4 months ago #21738 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: No Documents available - category View
Hi

It seems you forgot to submit the ticket. I don't see your ticket ?

Tuan

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12 years 4 months ago #21739 by bash
Hi Tuan

I did log a ticket, logged another now as well

Thanks
Bash

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12 years 4 months ago #21744 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: No Documents available - category View
Hi Bash

The issue doesn't come from component itself. It causes by EDocman Documents module. I checked your site and found that you created multiple instances of EDocman Documents module and configured it to show on different page. It seems you configured a module wrong and the No Documents available is showed from the module itself, not from EDocman component. I tried to unpunlish all the modules and the message is gone (I had to unpublish the modules because I don't know what module you published on the page we are checking).

So in this case, you will need to check the module settings and make sure it is setting up properly .

Tuan

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