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All questions about EDocman extension
Error setting up category image thumbnails
- marchs
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12 years 8 months ago #14717
by marchs
Error setting up category image thumbnails was created by marchs
Hello! I have a problem to set up category image thumbnails! Once uploaded, they are not visible! Firebug shows following errors:
Failed to load resource: the server responded with a status of 404 (Not Found)
/media/com_edocman/category/thumbs/category_4f7429ee34f2bdesigns.png
Failed to load resource: the server responded with a status of 404 (Not Found)
/media/com_edocman/category/thumbs/category_4f7429ee34f2bdesigns.png
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- Tuan Pham Ngoc
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12 years 8 months ago #14751
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Error setting up category image thumbnails
Hi
Maybe there is a permission issue and the thumbnail could not be generated. Could you please submit a support ticket sending me administrator and FTP account of your site so that I can check and fix it for you ?
Regards,
Tuan
Maybe there is a permission issue and the thumbnail could not be generated. Could you please submit a support ticket sending me administrator and FTP account of your site so that I can check and fix it for you ?
Regards,
Tuan
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- Libby
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12 years 1 month ago #21092
by Libby
Replied by Libby on topic Re: Error setting up category image thumbnails
I am having the same problem. I select a category image and upload but then I see that no image is selected.
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- Tuan Pham Ngoc
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12 years 1 month ago #21298
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Error setting up category image thumbnails
Hi
I am sorry for lately response. I missed this forum post :
As the category image thumbnails are stored in media/com_edocman/category/thumbs folder. Could you please check and make sure this folder is writable ? Also, make sure media/com_edocman/category folder is writable as well .
Please make sure these folders are writable and everything will work as expected .
Regards,
Tuan
I am sorry for lately response. I missed this forum post :
As the category image thumbnails are stored in media/com_edocman/category/thumbs folder. Could you please check and make sure this folder is writable ? Also, make sure media/com_edocman/category folder is writable as well .
Please make sure these folders are writable and everything will work as expected .
Regards,
Tuan
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- Libby
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12 years 1 month ago #21312
by Libby
Replied by Libby on topic Re: Error setting up category image thumbnails
for some reason the images were being called from
media/com_edocman/thumbs/
but were actually in
media/com_edocman/category
media/com_edocman/thumbs/
but were actually in
media/com_edocman/category
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