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Is there a download limit for Document Seller?

  • mac220
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13 years 8 months ago #8418 by mac220
Is there a size limit for document seller sending download links or being able to download after purchase from a website? Im trying to use document seller as an mp3 store. So far it looks really great! Only thing is, when i purchase more than 3 mp3, it does not send a link or i cannot download the order.

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  • Tuan Pham Ngoc
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13 years 8 months ago #8419 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Is there a download limit for Document Seller?
Hi

If your file is big, please able send the file to email via attachment, just send download links via email only . That's because some server is setup to prevent sending email with big attachment .

To turn of sending the document via email, just go to Documents Seller -> Configurtion, set Send Documents via Email to No and Send Download Link via Email to Yes. After that, everything will work as expected !

Regards,

Tuan

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  • mac220
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13 years 8 months ago #8422 by mac220
I tried it and im not receiving the download links nor the confirmation email that i received an order. I looked in the order panel and the orders did not show up.

My mp3s. average around 4MB -5MB a piece. I uploaded them via ftp and configured it for purchase. But it seems like it should work now since its sending only a download link?

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13 years 8 months ago #8424 by mac220
I fixed it. I had the the download set to 2. When i put it to unlimited, it worked perfectly.

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