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Administrator Download information without user registration

  • Christian Rieger
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1 week 6 days ago - 1 week 6 days ago #173791 by Christian Rieger
Hi Tuan,

the PDFs I sell are only needed by students once for their high school graduation exams. Downloads are limited to three times.
Therefore, I do not require user registration. And, of course, there is no order history for a user.
In the event that a user loses or deletes their order confirmation with the download link and asks for it. Is there a way for the administrator to view the number of downloads already made and a user's download link? This information is not available in the administrator order overview.

Best regards
Christian
Last edit: 1 week 6 days ago by Christian Rieger.

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1 week 5 days ago #173794 by Tuan Pham Ngoc
Hi Christian

We do not display that information in the order at the moment. Will consider displaying it in the next release

For Download Link, if customers loose it, you can go to Orders Management page, check on the checkbox next to the order and press Resend Email button in the toolbar to resend email to customer. That email will contain download link

Regards,

Tuan
The following user(s) said Thank You: Christian Rieger

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  • Christian Rieger
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1 week 5 days ago #173805 by Christian Rieger
Hi Tuan,

That's enough for me. I actually overlooked the repeated sending of the email. Thank you very much!

Best regards,
Christian

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1 week 5 days ago #173806 by Tuan Pham Ngoc
Great. Happy to hear that. Please continue using the extension, if you have questions or need help, please don't hesitate to ask us

Regards,

Tuan

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