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Can't see my orders

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13 years 5 months ago - 13 years 5 months ago #6146 by younusemre
Can't see my orders was created by younusemre
I've ordered DMS, DMS Google Checkout and DMS Moneybooker from your site but I can't see these extensions in my "Order History" so I can't download them.

I've ordered them from PayPal with the same e-mail registered here.

Please, add these orders to my account asap.
Last edit: 13 years 5 months ago by younusemre.

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13 years 5 months ago - 13 years 5 months ago #6150 by younusemre
Replied by younusemre on topic Re: Can't see my orders
admin, I can see you've replied other topics 4 hours ago asking them to chat with you on skype so it's clear you've enough time but not fixed my issue.

This is very urgent, I can't download what I've paid for. I'm going to write a detailed review on JED about this if you don't fix my issue asap.
Last edit: 13 years 5 months ago by younusemre.

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13 years 5 months ago #6151 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Can't see my orders
Hi

I am sorry for lately response on this issue. I just checked the orders history and didn't see the order comes from your emails. Could you please let me know the email you used to purchase the extensions ? or your paypal email ?

Thanks,

Tuan

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13 years 5 months ago #6162 by younusemre
Replied by younusemre on topic Re: Can't see my orders
As I said, I've purchased them with the same e-mail I'm registered here so you can search your PayPal account for my e-mail address.

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13 years 5 months ago #6191 by younusemre
Replied by younusemre on topic Re: Can't see my orders
Thank you for sending me the files via e-mail. Also, plz add these extensions to my "Order History" so I could download the updates and not repeat such threats to you next time.

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13 years 5 months ago #6249 by younusemre
Replied by younusemre on topic Re: Can't see my orders
I'm still waiting and running out of patience...

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13 years 5 months ago #6250 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Can't see my orders
Hi

I sent you latest version of the extension few days ago. Didn't you receive it ?

Please let me know !

Tuan

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13 years 5 months ago - 13 years 5 months ago #6251 by younusemre
Replied by younusemre on topic Re: Can't see my orders
This is my last message before reviewing, read carefully the first message of this topic (also qouted bellow) please.

younusemre wrote:

I've ordered DMS, DMS Google Checkout and DMS Moneybooker from your site but I can't see these extensions in my "Order History" so I can't download them.

I've ordered them from PayPal with the same e-mail registered here.

Please, add these orders to my account asap.

Last edit: 13 years 5 months ago by younusemre.

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13 years 5 months ago #6252 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Can't see my orders
Hi

I understood the problem. Infact, your orders were stored in the database of our system. However, there is something wrong with the order history section on my site at the moment. I will try to fix it by this time on tomorrow .

You can go ahead to install the extensions I sent you via email. I will make it available under history within your account by this time on tomorrow !

Thanks,

Tuan

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13 years 5 months ago - 13 years 5 months ago #6253 by younusemre
Replied by younusemre on topic Re: Can't see my orders
No, I don't want this tomorrow but now, I don't care what is wrong in your system, just want the service I've paid for.

I'm stuck with your postpones, you said you had to do in weekends and will do this by monday and now again a postpone. Please do it now.
Last edit: 13 years 5 months ago by younusemre.

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