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Document For Sale Set-up

  • MyWorld
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9 years 1 month ago #59548 by MyWorld
Document For Sale Set-up was created by MyWorld
Can I get some help please?

1) I have a bunch of documents on the website most of them are free but some are for sale. I have it currently set-up so that users have to enter their Username and Password to download the free files.

How do I set up the documents for sale so that when the user clicks on "Order It" it takes them to a payment form? Currently it take me to the same form as the free files.

2) Also when I click on "Details" it says "There are no documents in this category". Why does the details button show if there is no data?

Thank you!

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9 years 1 month ago #59639 by MyWorld
Replied by MyWorld on topic Document For Sale Set-up
Hello!!

Can I get some help asap so that I can finish this up. Thanks!!

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9 years 1 month ago #59719 by MyWorld
Replied by MyWorld on topic Document For Sale Set-up
Didn't realize support was so bad. 4 days and no answer :(

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9 years 1 month ago #59791 by MyWorld
Replied by MyWorld on topic Document For Sale Set-up
Maybe I should post in the "Presales" section since that's the only one that seems to get any response....

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9 years 1 month ago #59792 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Document For Sale Set-up
OMG. Missed this forum question. Let me look at it and give you the answer (you purchased my other products, and you know that my support is not bad)

Tuan

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9 years 1 month ago #59793 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Document For Sale Set-up

1) I have a bunch of documents on the website most of them are free but some are for sale. I have it currently set-up so that users have to enter their Username and Password to download the free files.

How do I set up the documents for sale so that when the user clicks on "Order It" it takes them to a payment form? Currently it take me to the same form as the free files.


=> It could not happen if your documents for sales are not free documents. Could you please submit a support ticket sending me super admin account of your site so that I can check your settings ?

2) Also when I click on "Details" it says "There are no documents in this category". Why does the details button show if there is no data?


=> Something strange as well. Please submit a support ticket sending us super admin account of your site. It is night time here now, so I am going to check it on tomorrow morning

Tuan

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9 years 1 month ago #59794 by MyWorld
Replied by MyWorld on topic Document For Sale Set-up
Yes, I know your support was superb this is why I was wondering if things have gone downhill.

Anyway, thank you for getting back to me. My clients want things done yesterday so we have to try and please them, hence the rush.

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9 years 1 month ago #59795 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Document For Sale Set-up
We are going to check it on tomorrow when we come to office

Tuan

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9 years 1 month ago #59844 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Document For Sale Set-up
My dev checked and found that the reason of the error is because you have some template override (layout override) which is based on the code of the old version of the extension.

Please go to your site to check it and reply us via support ticket

Tuan

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