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Collect download data without visitor information

  • Chas Large
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9 years 2 months ago - 9 years 2 months ago #56752 by Chas Large
Is it possible to override the setting:
"Collect user information for downloading free documents"
but still count the downloads for free documents?

[EDIT] Just to say, I tested setting the option above to NO but downloads are not then counted on the Dashboard.

Essentially I want to offer free downloads and monitor them but I don't really need the visitor to enter details.

Many thanks
Chas.

We can do it.
Last edit: 9 years 2 months ago by Chas Large.

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9 years 2 months ago #58054 by Don Viar
Hi Chas, did you ever find an answer to this? I'm exploring a similar use case on my site.

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9 years 2 months ago #58055 by Chas Large
Replied by Chas Large on topic Collect download data without visitor information
No, I guess it's not that important.

You could try raising a support ticket if it's more important to you.

We can do it.

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9 years 2 months ago #58088 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Collect download data without visitor information
Hi

Unfortunately, it is not possible to do that at the moment. And to be honest, for Documents Seller, it is not really important, so I think we won't add support for this feature

Tuan
The following user(s) said Thank You: Chas Large

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9 years 2 months ago #58427 by Don Viar
Hi Tuan,

In my use case, I require all users to be "registered users" in order to download free documents. That keeps me from having to collect their information on every single download (since there will be many). My issue is that I would still like some ability to track the download of a free document. Is it possible to send an e-mail to the administrator on download and/or add a counter for free downloads to the "sales" field of a document?

I understand that this might be a custom modification, if so, please tell me how much it would cost.

Don

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9 years 1 month ago #59318 by John
Did you find a way to do this or get any support to make it happen?
I need the same feature. It looks like the extension makers other Document system can do this, so the code must be around to be able to implement into Documents Seller?

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