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[DIRECT_LINK] doesn't work

  • delvasse
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13 years 7 months ago #4131 by delvasse
[DIRECT_LINK] doesn't work was created by delvasse
Hello,

I have a problem with the variable [DIRECT_LINK] in the configuration message "Download Complete Message"
When the download of the free document doens't start, we can click on the link [DIRECT_LINK]

This link is actually : www.guerir-eft.com/index.php?option=com_...wnload_free_doc&id=1

There happens no download when I click on the link [DIRECT_LINK] (/index.php?option=com_dms&task=download_free_doc&id=1)

How can I fix this ?

Thanks in advance,
Bernard Delvasse
bernard.delvasse@mobistar.be

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13 years 7 months ago #4414 by delvasse
Replied by delvasse on topic Re: [DIRECT_LINK] doesn't work
Hello Tuan,

I have more precise information for you.
I activate : “Collect user information for downloading free documents”
The client introduce his name en email. The download begins… OK
And you can read :
"Thanks for downloading our document. The download will start within few minutes and you will get the document downloaded . If it does not start , you can use this link to download the document ."

When the people are in a hurry, they use this link "direct download". But "this link" doesn’t work... no where
 www.astrocours.be/ index.php?option=com_dms&task=download_free_doc&id=1
People clicks on the link, they face an empty page !
They introduce its name a second time, a third time...
This link doesn’t work…

Is it possible to get a solution ?

Thanks in advance,
Bernard

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13 years 7 months ago #4418 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: [DIRECT_LINK] doesn't work
Hi Bernard

I am sorry for lately response . Could you submit a support ticket contains FTP account and Joomla administrator account of your site so that I can check and fix it ?

Regards,

Tuan

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13 years 7 months ago #4446 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: [DIRECT_LINK] doesn't work
Hi

This issue is fixed in version 2.6.0 . Please login to your account, download the latest version and update to your site. After that, It will work as expected .

Thanks ,

Tuan

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