Hello Tuan,
I have more precise information for you.
I activate :
“Collect user information for downloading free documentsâ€
The client introduce his name en email. The download begins… OK
And you can read :
"Thanks for downloading our document. The download will start within few minutes and you will get the document downloaded . If it does not start , you can use
this link to download the document ."
When the people are in a hurry, they use this link "direct download". But "this link" doesn’t work... no where

www.astrocours.be/
index.php?option=com_dms&task=download_free_doc&id=1
People clicks on the link, they face an empty page !
They introduce its name a second time, a third time...
This link doesn’t work…
Is it possible to get a solution ?
Thanks in advance,
Bernard