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Site Crashes
- jjpedersen
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14 years 7 months ago #3093
by jjpedersen
Site Crashes was created by jjpedersen
I just purchased and installed dms on a Joomla 1.5.17 environment. When I create a menu item to this component the site/page goes completely blank. There are no errors or warnings - nothing. I did turning on Maximum log for debugging and still nothing.
The site is EMRTemplateExperts.com
click on the top nav that says e-Store and you'll see what I mean.
Any thoughts?
BTW, I have tried switching the menu link to some of the other features of DMS like, document detaill, or default layout - same result. Anythoughts?
The site is EMRTemplateExperts.com
click on the top nav that says e-Store and you'll see what I mean.
Any thoughts?
BTW, I have tried switching the menu link to some of the other features of DMS like, document detaill, or default layout - same result. Anythoughts?
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- Tuan Pham Ngoc
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14 years 7 months ago #3094
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Site Crashes
Hi
It is very strange . No one got this issue before . Could you send me your site information (FTP and Joomla administrator account) via support tickets system . I will check and get back to you .
Thanks ,
Tuan
It is very strange . No one got this issue before . Could you send me your site information (FTP and Joomla administrator account) via support tickets system . I will check and get back to you .
Thanks ,
Tuan
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- Tuan Pham Ngoc
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14 years 7 months ago #3107
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Site Crashes
Hi
I just checked your site and found that the error not cause by the component . There are two Virtuemart modules (It seems you used Virtuemart before, then uninstalled it and it cause the error) .
I unpublished the modules and It works fine now . Please go to your site to check it .
Thanks ,
Tuan
I just checked your site and found that the error not cause by the component . There are two Virtuemart modules (It seems you used Virtuemart before, then uninstalled it and it cause the error) .
I unpublished the modules and It works fine now . Please go to your site to check it .
Thanks ,
Tuan
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