Any questions about Documents Sellers, post it here .

Site Crashes

  • jjpedersen
  • Topic Author
  • Offline
  • New Member
  • New Member
More
13 years 11 months ago #3093 by jjpedersen
Site Crashes was created by jjpedersen
I just purchased and installed dms on a Joomla 1.5.17 environment. When I create a menu item to this component the site/page goes completely blank. There are no errors or warnings - nothing. I did turning on Maximum log for debugging and still nothing.

The site is EMRTemplateExperts.com

click on the top nav that says e-Store and you'll see what I mean.

Any thoughts?

BTW, I have tried switching the menu link to some of the other features of DMS like, document detaill, or default layout - same result. Anythoughts?

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
13 years 11 months ago #3094 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Site Crashes
Hi

It is very strange . No one got this issue before . Could you send me your site information (FTP and Joomla administrator account) via support tickets system . I will check and get back to you .

Thanks ,

Tuan

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
13 years 11 months ago #3107 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Site Crashes
Hi

I just checked your site and found that the error not cause by the component . There are two Virtuemart modules (It seems you used Virtuemart before, then uninstalled it and it cause the error) .

I unpublished the modules and It works fine now . Please go to your site to check it .

Thanks ,

Tuan

Please Log in or Create an account to join the conversation.