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"Purchase" with coupon gets lost
- Lonnie Lazar
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14 years 8 months ago #2958
by Lonnie Lazar
"Purchase" with coupon gets lost was created by Lonnie Lazar
My client wants to sell documents for $X but also wants certain people to be able to download the documents for free. I created a coupon code for $X, which works great in the cart, reducing the total to $0, but when the order is "Processed" neither the Administrator is notified of the "sale" nor is the purchaser notified with an email containing a download link.
What to do?
What to do?
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- Tuan Pham Ngoc
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- Administrator
14 years 8 months ago #2975
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:"Purchase" with coupon gets lost
Hi
Please submit a support ticket contains your site information so that I can check and fix it for you .
Thanks,
Tuan
Please submit a support ticket contains your site information so that I can check and fix it for you .
Thanks,
Tuan
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
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- Administrator
14 years 7 months ago #3028
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:"Purchase" with coupon gets lost
Hi
Please login to your account, access to Your Orders menu item to download the latest version and re-install it on your site . After that, the issue will be solved .
Thanks,
Tuan
Please login to your account, access to Your Orders menu item to download the latest version and re-install it on your site . After that, the issue will be solved .
Thanks,
Tuan
Please Log in or Create an account to join the conversation.
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