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"Purchase" with coupon gets lost

  • Lonnie Lazar
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13 years 11 months ago #2958 by Lonnie Lazar
"Purchase" with coupon gets lost was created by Lonnie Lazar
My client wants to sell documents for $X but also wants certain people to be able to download the documents for free. I created a coupon code for $X, which works great in the cart, reducing the total to $0, but when the order is "Processed" neither the Administrator is notified of the "sale" nor is the purchaser notified with an email containing a download link.

What to do?

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13 years 11 months ago #2975 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:"Purchase" with coupon gets lost
Hi

Please submit a support ticket contains your site information so that I can check and fix it for you .

Thanks,
Tuan

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13 years 11 months ago #3028 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:"Purchase" with coupon gets lost
Hi

Please login to your account, access to Your Orders menu item to download the latest version and re-install it on your site . After that, the issue will be solved .

Thanks,

Tuan

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