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Help with CB Order History in 2.5.4?

  • Clint Herron
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14 years 3 days ago #2697 by Clint Herron
Help with CB Order History in 2.5.4? was created by Clint Herron
I've spent several hours trying to get the Order History plugin for Community Builder to show up in users' profiles, but it's not working. Is this known to be working in 2.5.4? I can get other CB plugins to show up correctly, but not the DMS Order History. I don't know how to tell where the problem is -- I've followed all of the steps in the tutorial, but it's still not working. Could you please tell me what to try or look for?

--clint

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14 years 3 days ago #2698 by Clint Herron
Replied by Clint Herron on topic Re:Help with CB Order History in 2.5.4?
I don't know if it's related or not, but when I'm logged in with an account that has purchased the product, I no longer see a Download link on the product page.

--clint

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14 years 2 days ago #2706 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Help with CB Order History in 2.5.4?
Hi
Could you please submit a support ticket contains your site information (FTP account, administrator account and the account you used to login to front-end to check order history) . I will have a look at your site to see what is the problem. I checked it on my server and saw that it is working fine .

Thanks,
Tuan

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13 years 11 months ago #2769 by Clint Herron
Replied by Clint Herron on topic Re:Help with CB Order History in 2.5.4?
Any updates on this?

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13 years 11 months ago #2801 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Help with CB Order History in 2.5.4?
Hi

I just replied your ticket . Basically, the order history only showed if you have at least one order in the site . Try to place an order (you can also create a new order from back-end) and you will see that the orders history will be showed in your profile .

Thanks,
Tuan

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13 years 11 months ago #2811 by Clint Herron
Replied by Clint Herron on topic Re:Help with CB Order History in 2.5.4?
Thank you -- that makes more sense now. My test account had orders in the history, but were apparently linked to old products that were no longer published, so I wasn't seeing them anymore.

Thanks, and sorry for the trouble.

--clint

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13 years 11 months ago #2812 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Help with CB Order History in 2.5.4?
OK !

If you haven't rated for the extension, you should help me by giving it a 5 stars rating and a nice review. It will help me collects more orders from clients :) .

Thanks,
Tuan

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