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1) When I went to www.joomdonation.com/index.php?option=co...;id=41&Itemid=40 (the product page for Documents Seller) and click the Tutorial link, it takes me to www.joomdonation.com/index.php?option=co...mp;id=5&Itemid=7 (the Joom Donation Installation & Configuration page). It should take me to joomdonation.com/index.php?option=com_co...;id=43&Itemid=41
2) When I came to the forums, where I've been once before, the forum for DocMan Seller has been deleted and replaced with this one. Maybe that's supposed to mean you're not supporting your earlier product, I don't know. If so, it doesn't bode well for your support of the current Documents Seller. Nor does the fact that questions have been asked here and the threads have turned to pleading, with no response.
Regarding the old, now missing, forum - one reason for a forum is so that an answer to a question can be found again, rather than forcing people to ask the question again. Deleting it was stupid. So now I'd like to know what the problem is with DocMan Seller and how badly I need to replace it and cannot find the answer. Please clue me in.
Regarding the pleading... oh, don't make me plead. In the hopes of not having to plead, I'll be emailing this to you as well.
3) Since I couldn't find a patch and had to BUY a second version, my investment here is now double what it was and growing less worth the trouble. Why? Because rather than overwriting the DocMan Seller installation, Documents Seller is a whole new installation. Apparently I've now got to re-create everything I've already created. Is that right? And, if it is, why would you do that AND please don't ever do that again. I've already bought the thing (TWICE!), just give me an upgrade next time. I get that you just aced DocMan out - which is sad, since I prefer DocMan paired with DocMan Seller to Documents Seller - but what you really did was make more work for me AND make me pay for it. Twice.
If it's not right, and I don't have to re-create everything, then please tell me how to move everything from DocMan / DocMan Seller to Documents Seller.
4) Under Configuration, there's Documents Path. Your Tutorial page says "Documents Path: Enter absolute path where your documents will be stored." Very helpful, except one thing. I've done that, it's failing ("JFolder::files: Path is not a folder" is one result, for example). I don't know what the problem is and no longer care too much. What I REALLY need is for you to tell me what the default is for that field.
Just a thought. Your refusal to deal with the people of DocMan (see forum.joomlatools.eu/viewtopic.php?f=52&t=5289) leaves the question of how secure Documents Seller is. Whether or not it's vulnerable, the way it LOOKS is that you just cut and ran, rather than address the problem. Is this new product actually secure? Is DocMan Seller secure?