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Documents not appearing in categories

  • corvas
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10 years 8 months ago #14386 by corvas
Hi Everyone,
I'm just getting started with document seller. I can't seem to get my documents to show up in my categories. On the front-end nothing shows up. Also in the back-end under DMS-categories it says there are 0 documents in the categories even though when I edit my documents they clearly say that they are in the categories.

I went through all the documentation / configuration. what am I missing?

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10 years 8 months ago #14405 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Documents not appearing in categories
Hi

That's strange. Could you please submit a support ticket send me administrator and FTP account of your site so that I can check it for you ? No-one gets issue like that before .

Regards,

Tuan

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9 years 6 months ago #31497 by michael green
Replied by michael green on topic Re: Documents not appearing in categories
Just purchased your document seller software..having the exact same issue here...and i submitted a ticket as well....was the issue found?

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9 years 6 months ago #31601 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Documents not appearing in categories
Hi

I replied you via support ticket asking for more information. Could you please check the support ticket and reply me so that I can check the issue further ?

Regards,

Tuan

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