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How do I resend email with download links
- Mirjana Phillips
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13 years 3 months ago #11065
by Mirjana Phillips
How do I resend email with download links was created by Mirjana Phillips
Is it possible to resend the email with download links? I really need to be able to do that. If I have a customer that says they didn't receive or can't find their automatically generated email with download links to the files, I then need to resend it. Thanks.
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- Tuan Pham Ngoc
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13 years 3 months ago #11082
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: How do I resend email with download links
Hi
Right now, the extension doesn't have re-send download link feature yet. So the solution is that :
1. You ask your customer to register for an account on your site .
2. You assign the order to his account (if he register for the account using the same email he uses to purchase the document, the order will be associated to his account automatically and you don't have to assign it) .
3. You create a menu item to link to My Docs (My Purchased Documents) view of Documents seller (title of this menu item can be called something like Orders History) . Customers can click on this menu item to see their orders history and download the purchased documents .
I will consider implementing re-send confirmation email in the next release .
Regards,
Tuan
Right now, the extension doesn't have re-send download link feature yet. So the solution is that :
1. You ask your customer to register for an account on your site .
2. You assign the order to his account (if he register for the account using the same email he uses to purchase the document, the order will be associated to his account automatically and you don't have to assign it) .
3. You create a menu item to link to My Docs (My Purchased Documents) view of Documents seller (title of this menu item can be called something like Orders History) . Customers can click on this menu item to see their orders history and download the purchased documents .
I will consider implementing re-send confirmation email in the next release .
Regards,
Tuan
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- Randy Byers
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12 years 7 months ago #15319
by Randy Byers
Replied by Randy Byers on topic Re: How do I resend email with download links
Yes please do, that is a good Idea..
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- charles
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12 years 4 months ago #18138
by charles
Replied by charles on topic Re: How do I resend email with download links
when are you planning to come out with another release because i just uploaded all my files and i will have to go find another document download extension...?????
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- Tuan Pham Ngoc
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12 years 4 months ago #18187
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: How do I resend email with download links
@charles: Could you please explain more detail about the reason you have to switch to other extension ? What features you are looking for ?
Regards,
Tuan
Regards,
Tuan
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