Paypal problems

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2 months 2 weeks ago #153797 by Ninjastar
Paypal problems was created by Ninjastar
Hello. I'm having issues with orders now. I'm not getting email notifications in my orders email, I only get emails from Paypal notifying me of a new order. If I visit the back end, the order is stuck in processing. Why this change all of a sudden? I also have issues with iPhone users getting stuck in processing and the order never goes through. I've lost 100s of orders like that. That has been going on for years with no fix. Thank you.

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  • Giang Dinh Truong
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2 months 2 weeks ago #153809 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Paypal problems
Hello Ninjastar,

Please continue to following up the ticket to get my supports from there.

Sincerely, Giang

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2 months 2 weeks ago #153816 by Ninjastar
Replied by Ninjastar on topic Paypal problems
Done, thank you for the quick service

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2 months 1 week ago #153838 by Stuart Clark
Replied by Stuart Clark on topic Paypal problems
I've had similar problems since upgading to 3.6.0

Not on every order, but 3 out of 5 don't notify properly

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  • Giang Dinh Truong
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2 months 1 week ago #153884 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Paypal problems
Dear Stuart,

Please submit a new ticket to EShop category to send me the your site information so I can help you to check.

Hope to receive the ticket from you soon.

Sincerely, Giang

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