Error with Delivery Method during checkout

More
8 years 10 months ago #65192 by Mike
Hi,

I am offering free shipping to all of my customers, so only have the free shipping plugin activated.

When going through the checkout process, customers are getting to the Delivery Method tab and when they click continue (because the free shipping is automatically selected, they receive the error message "please select a shipping method".

Even when you click on 'free shipping' and then continue you still receive the same error message.

Thanks in advance for your help.

Mike

Please Log in or Create an account to join the conversation.

  • Giang Dinh Truong
  • Offline
  • Administrator
  • Administrator
More
8 years 10 months ago #65271 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Error with Delivery Method during checkout
Hello Mike,

Sound like this is an outstanding issue. Please submit a new ticket to EShop category to send me the site information so I can help you to check and solve the issue.

Hope to receive your ticket soon.
Sincerely, Giang

Please Log in or Create an account to join the conversation.

Moderators: Giang Dinh Truong