UPS shipping method not working - Zones Taxes

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9 years 2 months ago #58322 by Mark
Hello,
I am having an issue with the UPS plugin not working on my site.
I would like to offer only UPS in the US and have set it up in the configurations.
I would also like to have a % tax on orders in Colorado only.

I have set these up but I get an error on the Shipping Estimate and no shipping option in the checkout section.

www.mediaworksweb.com/dev/imutek-cms2/
I can provide a login on request.

Thanks,
Mark

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  • Giang Dinh Truong
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9 years 2 months ago #58346 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic UPS shipping method not working - Zones Taxes
Hello Mark,

Please submit a new ticket to EShop category to send me the back-end log-in account to your site so I can help you to check and correct the UPS configuration for you.

Sincerely, Giang

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9 years 2 months ago - 9 years 2 months ago #58544 by Mark
I did find the problem:
Be sure that * Origin Country is "US", not "USA"in the UPS configuration.

Also had to change weight measurement to Pounds instead of Ounces even though my products are set to Ounces.
Last edit: 9 years 2 months ago by Mark.

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9 years 2 months ago #58580 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic UPS shipping method not working - Zones Taxes
Hi Mark,
Yes, that is correct.
Sincerely, Giang

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