UPS Shipping from US to Canada

  • Troy Whatcott
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10 years 1 month ago #51703 by Troy Whatcott
UPS Shipping from US to Canada was created by Troy Whatcott
I am using my UPS account API to pull rates from UPS. My origin is US. When I test to ship from US to a Canada address, I get no option to select for shipping. As a note, if I add a US address/postal code it works fine.

Is there something in my settings I am missing?

Thanks,

Troy
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  • Giang Dinh Truong
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10 years 1 month ago #51730 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic UPS Shipping from US to Canada
Hello Troy,
If you don't see any shipping options, it means that UPS does not support any shipping methods for shipping from US to Canada with the postcode that you entered.
Sincerely, Giang

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  • Troy Whatcott
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10 years 1 month ago #51737 by Troy Whatcott
Replied by Troy Whatcott on topic UPS Shipping from US to Canada
Hi Giant,

I understand what you are saying, but I ship to that post code every week, so I know they have options for it. This is why I used it as a test. I will check another and see if it works.

Thanks

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  • Troy Whatcott
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10 years 1 month ago #51753 by Troy Whatcott
Replied by Troy Whatcott on topic UPS Shipping from US to Canada
Hi Giang,

I figured it out and I post this so if others have this issue, it may help them. UPS Ground shipments from the US to Canada are UPS Standard, so you have to select that under the US origin settings in the EShop Shipping Plugin.

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10 years 1 month ago #51947 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic UPS Shipping from US to Canada
Hello Troy,
Thank you for that. I think that this is useful for me and other customers who will use UPS as shipping methods on the website.
Sincerely, Giang

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