Questions about Payment Form extension

Form wont show, just shows {pmform 2} as text

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13 years 5 months ago #9952 by AMAT
I have uploaded all 3 files and enabled the plugin etc but when I paste {pmform 2} into my article it doesn't show the form, it just shows {pmform 2} as text on my webpage. I am using the form ID relating to the form I have created.

I have noticed a few people around here having the same problem and having to provide admin login details to get it fixed, however I would rather not pass on these details.

Can someone please tell me how to fix this myself.

Regards,
AMAT

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13 years 5 months ago #9953 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Form wont show, just shows {pmform 2} as text
Hi AMAT

Please make sure :

1. You installed (not uploaded) the Payment Form plugin (the file pmform.zip in the package) . After that make sure you published the plugin .

2. Make sure you use the correct syntax {pmform FORM_ID} (I think you did) .

If if stilll doesn't work, It must be something wrong / special with your site (It works with other customers, someone said that it doesn't work but when I checked their sites, I see that they are using the wrong syntax or forgot to install/publish the plugin) . In this case, you really need to submit a support ticket give me administrator and FTP account of your site so that I can check and fix it !

Regards,

Tuan

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13 years 5 months ago #9955 by dazedays
Are you using the extension mod_articleasmodule?'
I noticed in our environment if I publish the {pmform 1} in an article, and create a menu item as 'article layout' it works.
But, if I use ' mod_articleasmodule' to place the article in a specific module and point to the article, then use Menu Assignment to set only to show on specific menus, I will get just the text {pmform 1}

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13 years 5 months ago #9956 by AMAT
When I publish the plugin do I need to assign it to a position? and also assign it to certain pages?

Regards,
AMAT

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13 years 5 months ago #9957 by dazedays
No. I was just indicating if you use mod_articleasmodule I had similar issues you had.

what WYSIWYG editor do you have installed?

Have you tried uninstalling the pmform plugin, and reinstalling?

if it's enabled, it should work.

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13 years 5 months ago - 13 years 5 months ago #9959 by AMAT
This is the 3rd time I have written this, it just wont post.

I am using the default editor that came with Joomla 1.6

I have published the plugin but can only get the payment form to show by changing the menu item to "form", I was hoping to insert it into an existing article. Is this possible?

Yes I have uninstalled/reinistalled many times.

PS. I don't seem to have an article layout options.
Last edit: 13 years 5 months ago by AMAT.

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13 years 5 months ago #9960 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Form wont show, just shows {pmform 2} as text
Hi AMAT

Yes, the plugin allows you to embed the form into any Joomla article . That's how it supposes to work and it works well .

I would suggest you to give me administrator account (just for about 10 minutes) and I will make it works and tell you what you did wrong .

Regards,

Tuan

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13 years 5 months ago #9961 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Form wont show, just shows {pmform 2} as text
It's lunch time here now, so I will check it in about one hour if you give me the information .

Regards,

Tuan

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13 years 5 months ago #9967 by AMAT
Is it possible to provide me with some things to look for rather than me having to give out my login details? It's just a bit of stuffing around that's all and I don't feel all that comfortable doing it anyway.

Regards,
AMAT

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13 years 5 months ago #9975 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Form wont show, just shows {pmform 2} as text
As replied via email, you had an extra space between pmform and FORM_ID . it must be {pmform 1} but you wrote {pmform 1} (has space as I said) .

I changed it and everything works fine now (also updated your site to version 1.7 of Payment Form which I just released few minutes ago) .

Regards,

Tuan

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