Questions about Payment Form extension

http 500 server error on process payment

  • dazedays
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13 years 5 months ago #9940 by dazedays
Tried the config>fix blank feature but still get a error 500 when pressing process payment. Utilizing Auth.net in live mode. (Our account is still in testing...

Any ideas?

www.roadreadyreg.com

online payment feature is still in dev so all links are set 'special' permissions.

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13 years 5 months ago #9944 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: http 500 server error on process payment
Hi

Could you let me know the URL causes the error 500 ? In the past , this issue happens with some customers (on some special server because It seems these server doesn't like the XHTML character & on the URL) .

Could you please try to follow the instruction below to see whether the issue fixed or not :

1. Open the file components/com_pmform/payments/os_authnet.php

- Find the code at line 162 :
Code:
$mainframe->redirect(JRoute::_('index.php?option=com_pmform&view=complete&id='.$row->id.'&Itemid='.$Itemid));

Change it to :
Code:
$mainframe->redirect(JRoute::_('index.php?option=com_pmform&view=complete&id='.$row->id.'&Itemid='.$Itemid, false));

- Find the code at line 173 :
Code:
$mainframe->redirect(JRoute::_('index.php?option=com_pmform&view=failure&id='.$row->id.'&Itemid='.$Itemid));

Change it to :
Code:
$mainframe->redirect(JRoute::_('index.php?option=com_pmform&view=failure&id='.$row->id.'&Itemid='.$Itemid, false));

Please do that change and let me know the result .

Just one comment : If you want to test the payment in the test mode, please use a test account . For example, you can use my test account with the information below :

API Login : 2Sht9m67PD

Transaction Key : 35J2rq5d6LtJ2Yg6

Regards,

Tuan

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13 years 5 months ago #9954 by dazedays
Replied by dazedays on topic Re: http 500 server error on process payment
Changes made. Did not resolve.

Also tried your API Log and Trans Key and set to test. No change.

500 error at URL: www.roadreadyreg.com/index.php?Itemid=99 (IE8)
Blank window in FFox.

(Joomla config set for:
Search Engine Friendly URLs Yes
Use Apache mod_rewrite Yes
Add suffix to URLs Yes)

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13 years 5 months ago #9962 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: http 500 server error on process payment
There might be another reason: Your hosting doesn't have curl lib installed (Curl is a popular library and supported by most hosting provider) . Could you please check or simply submit a support ticket give me administrator and FTP account of your site so that I can check it for you !

Regards,

Tuan

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13 years 5 months ago #9963 by dazedays
Replied by dazedays on topic Re: http 500 server error on process payment
That fixed it! The turnkey Joomla vmbox I'm using di not have curl installed. I loaded, and config'd php.ini, and now I'm in business!

thanks for your brain storming!

Terrific Support! (That's why I choose your payment solution)

Cheers! B)

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13 years 5 months ago #9964 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: http 500 server error on process payment
Thanks for your nice words :) . If you have few minutes, please help me by giving the extension a 5 stars rating and a nice review at extensions.joomla.org/extensions/e-comme...ing-a-invoices/12458 to support my development :) .

Regards,

Tuan

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13 years 5 months ago #9965 by dazedays
Replied by dazedays on topic Re: http 500 server error on process payment
done and done!

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13 years 5 months ago #9969 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: http 500 server error on process payment
Great , thanks so much for your very nice review (it was published and showed on the JED :) ).

Regards,

Tuan

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