urgent! can't upload images

i just purchased this product and everything was going great until i tried to upload my pictures. This site is due to go live soon and this was a big unexpected problem. Please advise on how to fix this! Using OS Property Version 5.0.0 | Copyright © 2025  Ossolution Team  | Powered by Joomla 5.3.3

Drag and drop doesn't work at all, it just opens in a new window.

When adding a single image:An error has occurred.

0 Call to undefined function exif_read_data()

 when loading from a zip file this error:
An error has occurred.

0 count(): Argument #1 ($value) must be of type Countable|array, null given

Some extra information:
Awesome! The minimum requirements are met. You may proceed with the installation process now.

Settings Recommended Current
PHP PHP Version
5.4.0 + 8.2.29
PHP GD Library
PHP CURL Library
PHP memory_limit 128 M 512M
MySQL MySQL Version 5.0.4 10.11.14-MariaDB

Hi,
This error occurs because the PHP function exif_read_data() is not available on your server. The most common reason is that the EXIF extension for PHP has not been installed or enabled. This extension is required for handling image metadata, and without it, related functions cannot be used.
Solution:
To resolve this issue, the EXIF extension needs to be installed and enabled on your server. Here are the steps:
For Linux servers:
- Install the EXIF extension using the following command:
- sudo apt-get install php-exif
- After installation, please restart your web server.
For Windows servers:
- Edit your php.ini file and enable the EXIF extension by removing the semicolon ( in front of extension=exif. Then, restart your web server.
Once the EXIF extension is enabled, the exif_read_data() function will work as expected.
Thanks
Dam

i will look into that. i am also having a recurring issue when i need to select a property and it doesn't select it but instead opens the editing page. for example, i am trying to create a menu item that goes to the property detail page but when it goes to select the property, i am unable to select the property because it keeps opening the property into edit mode instead of allowing me to select it.

Hi,
As I mentioned in the other topic, please submit a support ticket and provide the necessary information so I can assist you with this issue.
Thanks
Dam