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SOLVED!!! 2.7.5: some issue after updating

  • Enzo Artale
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10 years 2 months ago - 10 years 1 month ago #59839 by Enzo Artale
SOLVED!!! 2.7.5: some issue after updating was created by Enzo Artale
Hi Dam
I've updated my site to Joomla 3.4.0, os real estate tamplate 6.0 and os property 2.7.5 in the same day. After updated, I found out some old issue, previously solved, came partly back, and some new ones.
The old one:
- Trying to delete a tag from backend control panel, I got an error message (first image), altough the tag is correctly deleted.
The new ones:
- By using the "request more info" module in the frontend property, I got an error message about the security code (second image) altough I'm quite sure it's correct, so that no request is sent. Beside, I can't see the "reply to" field mentioned in the version changelog.
- By leaving blank the default location field in backend locator search configuration, I got a sql error page (third image) after clicking on "apply" button whenever I enter a location chosen by myself in the frontend locator search address field.
- In the backend transactions managing panel, by opening an item that has "completed" status and then clicking on "save" or on "save and close" buttons, the item gets back to "pending" status, and there is no chance to change it to "completed" again because the dropdown with "pending" and "completed" options is now disappeared (fourth image).
Waiting for your help, Thanks.
P. S.
I appreciated the other improvements you put in this new version.
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Last edit: 10 years 1 month ago by Mr. Dam.

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10 years 2 months ago #59852 by Mr. Dam
Replied by Mr. Dam on topic 2.7.5: some issue after updating
Hi Enzo,
Thank you for your bugs report. We have solved all problems you mentioned and update OS Property 2.7.5. Please go ahead and download OS Property 2.7.5 (again), install it and check to see if the issues are fixed
Best regards,
Dam

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  • Enzo Artale
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10 years 2 months ago #59857 by Enzo Artale
Replied by Enzo Artale on topic 2.7.5: some issue after updating
Hi Dam
I had already translated the e-mail templates from english into italian via backend in the 2.7.5 bugged version. Before I update the component again, can you tell me, please, what files should I save in order to not loose the translated email templates after the new updating process? Thanks

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10 years 2 months ago #59887 by Mr. Dam
Replied by Mr. Dam on topic 2.7.5: some issue after updating
Hi Enzo,
You can leave comment on the ticket of that problem. My staff will check and let you know how to solve the problem
Thanks
Dam

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  • Enzo Artale
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10 years 1 month ago #59891 by Enzo Artale
Replied by Enzo Artale on topic 2.7.5: some issue after updating
Hi Dam
I've checked out the previous issues, they are all solved except the two following:
- I still can't see the "reply to" field in the "request more info" module in the frontend property, as mentioned in the version changelog.
- In the backend transactions managing panel, by opening the items the dropdown with "pending" and "completed" options is now totally disappeared even before try to edit the item status.
I'm also submitting a ticket to solve the problem about what file to save in order to not loose the email templates translation and a template (I suppose) issue I recently met. Waiting for your help, thanks.

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10 years 1 month ago #59908 by Mr. Dam
Replied by Mr. Dam on topic 2.7.5: some issue after updating
Hi Enzo,
1. The feature "reply to" is the configure option "Copy Admin" at Configuration > Tab Layout
2. Currently, when the order is Pending, the system will show the dropdown, it allows administrator to change the order status from Pending to Complete, but when the order is Completed, they can't change it to Pending anymore
P/s: My guy will check the problem with email saving soon
Thanks
Dam

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  • Enzo Artale
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10 years 1 month ago #59911 by Enzo Artale
Replied by Enzo Artale on topic 2.7.5: some issue after updating
Hi Dam
Everything's clear now, all the issues mentioned in the first message can be considered as solved. Waiting for your suggestions about email templates translation saving, but please, check also for the menu item issue I described in the ticket, as you can imagine it's very important, thanks.

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10 years 1 month ago #59938 by Mr. Dam
Replied by Mr. Dam on topic 2.7.5: some issue after updating
Hi Enzo,
My staff has just solved the problem for you.
Thanks
Dam

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10 years 1 month ago #59949 by Enzo Artale
Replied by Enzo Artale on topic 2.7.5: some issue after updating
Hi Dam
Thanks for your support, but after that other issues came out.
- E-mail templates translation saving: I checked out the new function and I'm afraid I'm not satysfied with it. I think I'm going to find another solution by myself, but my site is multilingual now! (first image) I didn't ask this, frontend shows only in english now, even if italian language file is correctly uploaded, so please, put my site back to the previous language status.
- Blank pages shown by clicking on "contact" and custom made menu items: menu items work correctly now, but tags in tag cloud module are disappeared (second image). In the advanced search module, field "category" shows dropdown completely displayed with no chance to close it and fields "property tipe" and "cities" show blank dropdowns for Italy provinces (third image), the same thing happens in sidebar search module and in "general information" tab in the frontend property editing module, where it happens also for provinces dropdown list (fourth image). Tags backend managing shows now all tags as "item 1", even the repeated ones, wich before were grouped and shown as "item 2" (fifth image - see next message). Last but not least, I see you've installed new components in my site (sixth image - see next message), could you please remove them? I would be able to do it, but I don't know if you still need them in order to make the other changes I asked.
In a few words, except for the menu items now working, can you please put back all the rest as it was before?
Waiting for your help Dam, thanks (thanks Hung also).
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10 years 1 month ago #59950 by Enzo Artale
Replied by Enzo Artale on topic 2.7.5: some issue after updating
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