Payment plugin Mollie - iDeal

Hi Martijn

Honestly, the error message "No suitable payment methods found" mean that there might be something wrong with the Mollie account settings. Did you try to contact Mollie support and ask them about this error?

In the past, there were customers had the errors and usually Mollie support will help them to solve it

Regards,

Tuan

Hi Tuan,

Thanks for your quick reaction. I have contacted Mollie again.

Regards,

Martijn

Hi Martijn

No, there is no API change. For recurring subscription, Membership Pro also charge users for first payment as Mollie described. And when user completes that first payment, a recurring subscription will be created

I think Mollie will need to look at the data we pass to them and tell us what's wrong with that data (if have) so that we can correct it if needed.

But as I said, from my experience, it is very likely something wrong with the account (The error message No suitable payment methods found tells us about it)

Regards,

Tuan

Most Likely Causes
1. No recurring-capable payment methods enabled on the customer's Mollie account
This is the most probable cause. The customer's Mollie account likely doesn't have any method enabled that supports sequenceType: first, such as:

SEPA Direct Debit
Credit Card
PayPal (with recurring)

They need to log into their Mollie Dashboard → Settings → Payment methods and verify/activate at least one recurring-capable method.

2. Mollie account not approved for recurring payments

Even if a method is enabled, the account may not have the recurring payments feature activated. This requires explicit approval from Mollie. So you will need to ask Mollie support and ask them to check your account

As I said from beginning, this is not an issue with the code but something from the test Mollie account you are using for testing.

Tuan

Hi Tuan,

Thanks for you thorough clarification. I'm sorry to bother you, but I already have a long email thread with Mollie about this one test payment.

Thanks again for your quick support.

Regards,

Martijn

Hi Martijn

Please try to contact them again. Or if you have a live Mollie account, maybe try to test it with that live account?

Regards,

Tuan

Hi Tuan,

I shared your experience with Mollie. Live api produces exact same error. Looks like IDEAL is not working with recurring payments anymore. Mollie seems not very pro-active in checking certain settings.

Thanks 

I don't think so. Mollie still support recurring subscription and I have other customers use it without any problems. Wish they provide better support

Regards,

Tuan