Invoices are showing the old subscription amount

HI,
A few years ago, we increased the Membership fee from £21.50 to £25.00 . I was not aware until this week, that the invoices are going out at the incorrect amount. So if anyone had a subscription prior to the increase, they get charged the correct rate, but the invoice shows the old amount.
How do I get the legacy subscriptions to reflect the correct price.
Thanks
Mark

Hi Mark

Basically, the system user data from the original/first recurring subscription to send invoices because for renewal subscription, it only receive payment information from payment gateway, is does not know the details payment break down:

- Amount
- Discount Amount
- Tax Amount
- Gross Amount

So prevent this amount issue, you will need to:

- Go to Membership Pro -> Configuration, set Enable Editing Recurring Payment Amount config option to Yes
- Then find the original subscription records of each subscription, edit it and change the recurring payment amount for these subscriptions

That might contains too much work. So if all subscriptions have same amount, maybe you can submit a support ticket and tell me the plan ID, the payment amounts for these subscriptions and I can run a tool to update it for you

Regards,

Tuan