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Issues after upgrade
- rolf
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5 days 45 minutes ago - 5 days 44 minutes ago #175521
by rolf
Issues after upgrade was created by rolf
Hi,
My client (canultra.ca) is running the latest version of membership pro version 4.3.1 and Joomla version 5.4.0.
They are using the PayPal plugin V1 to process payments.
The server has been running for a few years with no issues.
After the last upgrade all the successful PayPal payments are marked as Pending and no emails are sent to the Admins.
When the transaction is manually marked as Approved a single Approved email is sent to the member, but no emails are sent to the Admins.
I have checked the settings for account creation and paypal and I cannot find any reason for this.
Please could you suggest a fix for for the issue and how to debug it
Thanks.
My client (canultra.ca) is running the latest version of membership pro version 4.3.1 and Joomla version 5.4.0.
They are using the PayPal plugin V1 to process payments.
The server has been running for a few years with no issues.
After the last upgrade all the successful PayPal payments are marked as Pending and no emails are sent to the Admins.
When the transaction is manually marked as Approved a single Approved email is sent to the member, but no emails are sent to the Admins.
I have checked the settings for account creation and paypal and I cannot find any reason for this.
Please could you suggest a fix for for the issue and how to debug it
Thanks.
Last edit: 5 days 44 minutes ago by rolf. Reason: typo
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- Tuan Pham Ngoc
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4 days 23 hours ago #175525
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Issues after upgrade
Hello
Usually, it causes by PayPal IPN Message could not reach your site to inform Membership Pro about the payment for some reasons. For this, please submit a support ticket and I will guide you for next step
BTW, latest version of the extension is 4.4.0
Regards,
Tuan
Usually, it causes by PayPal IPN Message could not reach your site to inform Membership Pro about the payment for some reasons. For this, please submit a support ticket and I will guide you for next step
BTW, latest version of the extension is 4.4.0
Regards,
Tuan
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