Reccuring plan doesn't create renewal

Hi, 
I'm on Joomla 3.10.12 And I try to test plan before creating them on my next Joomla 5 website. 

I created a free plan for 1 day, I set reccuring on "YES" for 5 times and I have a php script wich create somthing in another component. The script work fine when I create a membership.

In the backend, I put a user in this plan and I waited. But, after 2 days, the first plan expired but no renewal was created.
- Is it because the plan is free ? 
- Is it because it's a daily plan ? 
- how can I execute a script ONLY after the last renewal expering please ?

Thank you for your help.

Myann

Hi Myann,
I am not sure your question relates to OS Services Booking extension.
Thanks
Dam

Hi Myann

Look like you are talking about Membership Pro extension. In case you create a recurring subscription plan, subscribers must subscribe for the plan and make payment using a payment gateway which support recurring payments like PayPal, Stripe, Mollie ... to have subscriptions renew automatically

For your test, I guess you did not make payment, and that's why it is not renewed as expected

Regards,

Tuan

Hi,
I'm so sorry, I made a mistake about the category of the subject.

So, does it mean that if it's a free membership where there is no real payment, it does not work ?

If yes, I understand better.

Can I suggest to obliged the adminsitrator to choose a payment way when it's a reccuring plan in the backend ?

Thank you

Hi

It is not possible when administrator create a new subscription from administrator area of your site. To have automatic renewal works, as I mentioned earlier, users need to subscribe for the plan and make payment from frontend of your site so that the recurring subscription is registered with the payment gateway

Regards,

Tuan

Hi,
I understand better. Thank you.

- I have a reccuring plan with an offline payment which doesn't stop after the number of payments set in the plan. I don't understand why. Can you help me please ?
- How can I have a plan of 5 minutes if the plugin which manage the status updating works each hour ?

Regards
Myann

I just remember I didn't have any answer about this question :

- how can I execute a script ONLY after the last renewal expering please ?

Thank you.

Hi Myann

1. About plan doesn't stop after number of payment: This is also only works with online payment gateways such as PayPal..... If someone uses offline payment, please just do not renew it

2. For plan with 5 minutes, you will need to setup cron job to trigger update status faster (for example, cron job needs to be run every 2 minutes)

3. Currently, there is no way to execute a script only after the last renewal

Regards,

Tuan

Hi, thank you for your answer.

1. Do you have an Idea about how to stop it? I can't manage hundreds of memberships with offline payments to stop them manually.

2 ok, but with what URL please ?

3 thanks you


Regards

Myann