Upgrade Plan options

John Willems
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2 years 5 months ago - 2 years 5 months ago #154729 by John Willems

Upgrade Plan options was created by John Willems

I am using the current version of MemPro and Joomla 4.2.5. In setting up the Upgrade options for a plan, I see the Select plan combo box is empty.

I want to allow a simple upgrade by price without being a select the plan I am not able to. (See image) Is there something else I need to do first that enables the upgrade?

Any help is appreciated.

John W

Last edit: 2 years 5 months ago by John Willems.

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Tuan Pham Ngoc
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2 years 5 months ago #154760 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Upgrade Plan options

Hello John

That's strange. If you have more than one published plans in the system, it should be displayed there

Maybe you can submit a support ticket sending me super admin account of your site so that I can check it?

Regards,

Tuan

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John Willems
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2 years 4 months ago #154893 by John Willems

Replied by John Willems on topic Upgrade Plan options

Sorry for not getting back to this topic. I have been busy sorting out ongoing Joomla migration issues.

I found if I keyed in the plan name it would accept it and then it would become part of the drop down list. What it did not do was see the plan names without doing this.

So it was resolved but I not sure this was the expected behavior.

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Tuan Pham Ngoc
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2 years 4 months ago #154899 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Upgrade Plan options

Honestly, I still don't understand exactly what you did to solve the issue. If you still have issues, please submit a support ticket and we will be happy to check and get it sorted

Tuan

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Rick Nevins
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1 year 11 months ago #158040 by Rick Nevins

Replied by Rick Nevins on topic Upgrade Plan options

FYI - this threw me off initially as well. I thought the plans were not being populated into the drop down. However, if you click on the drop down field and then SCROLL DOWN I think you will find they ARE there but there are a couple blank lines at the top.

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Tuan Pham Ngoc
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1 year 11 months ago #158043 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Upgrade Plan options

Thanks Rick. For some reasons, it looks good for me here, so I don't really understand what's wrong here yet

If you still concern about this, please submit a support ticket and I will be happy to check it directly on your site

Regards,

Tuan

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Rick Nevins
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1 year 11 months ago #158051 by Rick Nevins

Replied by Rick Nevins on topic Upgrade Plan options

Tuan,
Thanks for the reply. I'm not really concerned since I know I just need to scroll down but I posted just in case it helps anyone else. I've attached three screen shots. The first shows the initial state, the second shows when you click on the dropdown field and the third shows after you scroll. Maybe that will help.
Rick

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