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Extending subscription duration with Stripe

  • Nathan
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4 years 9 months ago #139654 by Nathan
Extending subscription duration with Stripe was created by Nathan
Hello,

I am wondering what is the best way to extend someone membership, for example if I wanted to give them an extra month free?

I am using the stripe payment plugin with automatically recurring payments. If I change the end date of their subscription ( see attached image ) will that automatically update the stripe recurring payment to charge the customer at the new date?

Thank you

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4 years 9 months ago #139655 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Extending subscription duration with Stripe
Hi Nathan

No, changing subscription end date won't affect Stripe payment. In this case, I guess you will have to both:

- Change subscription end date of the subscription
- Or contact Stripe, ask them to see if there is a way to change the subscription date from within Stripe. otherwise, maybe you will have to pause the subscription for now (from within Stripe) and then enable it manually (also, via Stripe) next month for the subscription to process

Tuan

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