Cost of membership renewal reflects current price?

Hello,

If the cost of membership goes up during someone's membership (including a custom field option), does their renewal fee automatically reflect the new cost of membership? Or does the fee remain what it was when they first signed up?

e.g. The cost of the plan goes up by 1 & the cost of one of the custom field options also increases by 1. Does the overall fee payable on renewal then go up by 2 automatically?

The question is the subscription plan one time or recurring subscription plan?

1. For one time subscription plan, it is the same as when you sign up. The price of the renewal will be the renewal rate + fee of all custom fee fields

2. For recurring subscription plan, the fee is calculated on the first time you subscribe and won't change

Regards,

Tuan

Just to clarify, Tuan:

1. This means I can increase the price of a non-recurring plan and any new subscribers will be charged the new amount. That seems OK.

2. This seems to mean that a recurring user will always be charged the price he/she originally signed up for, so how do I increase the price for them? If I increase the price, do I have to move all existing recurring subscriptions to this new plan before renewal? How would I do that?

Hello Alan

1 => Correct

2=> No easy way. Basically, you will need to cancel his recurring subscription. With PayPal for example, you will need to login to your PayPal account, find that recurring subscription and cancel it. Then ask them to subscribe for new plan

For other payment gateway such as Stripe, Authorize.net, PayPal Pro, users can then login to their account, access their profile, My Subscriptions tab, cancel that recurring subscription and sign up for new plan (with new price)

Hope it is clear to you

Tuan

Thanks, Tuan.

I understand that the subscriber has to cancel the recurring payment, but to try to 'force' them to start paying the new amount, instead of cancelling the individual recurring subscriptions in MP, would the following work?

1. Set the old plan to be non-recurring.
2. Create a new recurring plan with the new price and publish it.
3. Set this new plan as the only upgrade option on the old plan.
4. Notify those who were on the old plan they need to cancel their recurring payment and invite them to subscribe to the new plan - they need to log in and choose the upgrade option.

I've not tried it so I may have missed something, but would that work?