PayPal IPN

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8 years 1 week ago - 8 years 1 week ago #97573 by Tom Schal
PayPal IPN was created by Tom Schal
Okay so i did a bad mistake, i haven't read enough about paypal payment and went to live before get everything to work.
Not i get spammed by purchases, which all stuck in pending. I noticed after this, that i had to activate IPN on my Paypal..
But still Paypal isn't showing notifications in history at all, aswell as my joomla website continues to stuck in pending.

Also i wanted to test everything with the Test Mode, but it gives me an internal error on redirecting to PayPal, so i can't even use my sandbox accounts. I also activated logs, but couldn't find the save directory. I need quick help, if it's possible! :)
Last edit: 8 years 1 week ago by Tom Schal.

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8 years 6 days ago #97594 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PayPal IPN
Hello Tom

The question is did you received payment for these Pending payments? Sometime, people just try to subscribe without making payment and in that case, their status will remain Pending as you see. Please let me know the answer so that we can check it further.

PayPal sandbox is acting strange these days. Sometime, you will receive error like you said, but if you try again, it should work

Regards,

Tuan

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8 years 6 days ago - 8 years 6 days ago #97633 by Tom Schal
Replied by Tom Schal on topic PayPal IPN

Tuan Pham Ngoc wrote: Hello Tom

The question is did you received payment for these Pending payments? Sometime, people just try to subscribe without making payment and in that case, their status will remain Pending as you see. Please let me know the answer so that we can check it further.

PayPal sandbox is acting strange these days. Sometime, you will receive error like you said, but if you try again, it should work

Regards,

Tuan


Yeah i checked and nothing gets activated, first i also thought like this, but unfortionally it wasn't the problem.
Glad my users aren't that worried about the wait time now, but the whole website is only set up for this, so it's really important for me.
I tried to get as much information as i can. I guess i tried every of your answered topics about this subject.
Also i'm not sure, but it could be paypal. I already tired to change the domain several times, but really no payment is in the history listed. It's just "No Data Available". I hope you still could help me, since i'm not even finding solutions on google at the moment.
Last edit: 8 years 6 days ago by Tom Schal. Reason: proper english

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8 years 6 days ago #97637 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PayPal IPN
You still don't receive answer for my question. Did the subscriber make payment when they subscribe for your plan? And did you receive money in your PayPal account for these subscriptions?

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8 years 6 days ago #97639 by Tom Schal
Replied by Tom Schal on topic PayPal IPN

Tom Schal wrote: Yeah i checked and nothing gets activated..


I mean yes the payments arrived, but they don't activate.

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8 years 6 days ago #97641 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PayPal IPN
OK. There might be some reasons for this problem. For now, please:

1. Follow the instructions at www.jotform.com/help/276-How-to-Enable-I...-your-Paypal-Account , enable PayPal IPN in your PayPal account. PayPal will ask for IPN url, simply enter URL of your site

2, Go to Membership Pro -> Payment Plugins, click on os_paypal payment plugin to edit, set Log IPN Messages parameter to Yes

3. Then monitor next subscription. If you received payment but the record still pending, submit a support ticket sending us super admin account of your site. I will check the logs to see why the issue happens and get it sorted

Tuan

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8 years 6 days ago #97644 by Tom Schal
Replied by Tom Schal on topic PayPal IPN

Tuan Pham Ngoc wrote: OK. There might be some reasons for this problem. For now, please:

1. Follow the instructions at www.jotform.com/help/276-How-to-Enable-I...-your-Paypal-Account , enable PayPal IPN in your PayPal account. PayPal will ask for IPN url, simply enter URL of your site

2, Go to Membership Pro -> Payment Plugins, click on os_paypal payment plugin to edit, set Log IPN Messages parameter to Yes

3. Then monitor next subscription. If you received payment but the record still pending, submit a support ticket sending us super admin account of your site. I will check the logs to see why the issue happens and get it sorted

Tuan


Thanks for the fast replies and answers, but as i said, i already did everything of this. I checked several sides for enabling IPN and tried each possible domain (http / https / nothin etc.)
The only thing, which could help me is let you checkin the logs. I searched my whole ftp already for the logs and didn't find them.

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8 years 6 days ago #97646 by Tom Schal
Replied by Tom Schal on topic PayPal IPN
I just called the paypal support, since i couldn't find any answer for an empty paypal ipn histroy.
He only said that the url is quite short, but you said i only need the url. He couldn't find any issues with my payments and couldn't help a bit. He gave me the developer support number, but i'm not sure now where the problem is. Maybe it's really an problem from the plugin, but transaction id aswell as other payment information are shown correct after payment, so i get really confused now.

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8 years 5 days ago #97664 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic PayPal IPN
Hello Tom

1. The URL is not important. it can be URL of your site. The most important thing is IPN is enabled in your PayPal account

2. The log file in Membership Pro is located under components/com_osmembership folder (it is a text file called ipn_os_paypal.txt, could you check to see whether there is a file ike that) ?

3. You just need to ask them to see where you can see IPN History. Normally, it is from this URL www.paypal.com/cgi-bin/webscr?cmd=_display-ipns-history . We need to see the status of the IPN message to see why it doesn't work

Tuan

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8 years 5 days ago #97704 by Tom Schal
Replied by Tom Schal on topic PayPal IPN
Puh, okay

1. Okay that can't be the problem, i searched around for 2 days about IPN and it's activated already for a week on the right domain. I checked too often for that.
2. Nothing, as i said i followed your other topics and only found one, where you described, where it is and there is nothing, not even a single text file.
3. The histroy is empty! That's my problem, it's just empty, i can't get an error to search around, i just can't.
"No Data Available" for one week and about 30 successful transactions.

I just got the idea, what the problem could be.
I'm using 2 plugins on Joomla, yours and SP Page Builder.
SP Page Builder only supports some Modules of Joomla, but since it's supporting the Plans Module, i used that.
I will try to change the side plugin to the core membership and not to an SP Builder Page.

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