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I can´t change status of users because their email
- Andres Lopezvictoria
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9 years 5 months ago #72274
by Andres Lopezvictoria
I can´t change status of users because their email was created by Andres Lopezvictoria
Hi
After last update everytime thah I want to change the status of some user I always got:
this email has been used by a different user
this did not happen previously
Thks
After last update everytime thah I want to change the status of some user I always got:
this email has been used by a different user
this did not happen previously
Thks
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- Tuan Pham Ngoc
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9 years 5 months ago #72275
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic I can´t change status of users because their email
Hi Andres
I can confirm the issue. That is a bug in version 2.1.0. I am going to check and solve it within today. Please come back to our site download latest version on tomorrow upgrade to your site to get the issue sorted
Sorry for the inconvenience
Tuan
I can confirm the issue. That is a bug in version 2.1.0. I am going to check and solve it within today. Please come back to our site download latest version on tomorrow upgrade to your site to get the issue sorted
Sorry for the inconvenience
Tuan
The following user(s) said Thank You: Andres Lopezvictoria
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9 years 4 months ago #72276
by Andres Lopezvictoria
Replied by Andres Lopezvictoria on topic I can´t change status of users because their email
Thks ... one more question ... when a public user (no suscriptor) click to one url only for suscribes automatically go to one URL like this
domain.com/index.php/suscr?layout=pricingtable
Is there any way that I can change that url for other ??
I want to show my non suscriptor something more customize
domain.com/index.php/suscr?layout=pricingtable
Is there any way that I can change that url for other ??
I want to show my non suscriptor something more customize
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- Bernal Koehrsen
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9 years 4 months ago #72414
by Bernal Koehrsen
Replied by Bernal Koehrsen on topic I can´t change status of users because their email
I am getting same issue. Any timetable for an update or a fix I can manually apply?
thanks
thanks
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9 years 4 months ago #72426
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic I can´t change status of users because their email
Hi
I updated the download package with the fix. Please access to My Downloads menu item, see your order, download latest version from there and update to your site
Regards,
Tuan
I updated the download package with the fix. Please access to My Downloads menu item, see your order, download latest version from there and update to your site
Regards,
Tuan
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9 years 4 months ago #72443
by Bernal Koehrsen
Replied by Bernal Koehrsen on topic I can´t change status of users because their email
Hey Tuan,
Thanks for the update. I have updated the component. It seems to work just fine now when I have to update a subscription plan for an existing user. However, I still can't assign multiple plans to a single user. I have several plans that a user might signup for. Before I was able to setup same users with multiple plans.
Thanks for your help on this.
Thanks for the update. I have updated the component. It seems to work just fine now when I have to update a subscription plan for an existing user. However, I still can't assign multiple plans to a single user. I have several plans that a user might signup for. Before I was able to setup same users with multiple plans.
Thanks for your help on this.
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9 years 4 months ago #72474
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic I can´t change status of users because their email
Hi Bernal
I think there is still bug related to this feature. Please allows me to work on it and get it sorted today.
Question: For this existing users, did you select the user ? Or you entered username and password of the user while creating new subscription record for him ?
Tuan
I think there is still bug related to this feature. Please allows me to work on it and get it sorted today.
Question: For this existing users, did you select the user ? Or you entered username and password of the user while creating new subscription record for him ?
Tuan
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9 years 4 months ago #72511
by Bernal Koehrsen
Replied by Bernal Koehrsen on topic I can´t change status of users because their email
Hey Tuan,
Sorry for the delay in responding. Answer to your question: I selected the user and did not recreate the user. User was already purchased a subscription and was added to the site. The user then purchased a second separate subscription but when you attempt to create a new subscription in OS Membership it will not allow you to create a secondary subscription because of the email is already in use.
Does that help?
Sorry for the delay in responding. Answer to your question: I selected the user and did not recreate the user. User was already purchased a subscription and was added to the site. The user then purchased a second separate subscription but when you attempt to create a new subscription in OS Membership it will not allow you to create a secondary subscription because of the email is already in use.
Does that help?
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9 years 4 months ago #72566
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic I can´t change status of users because their email
Yes. It is clear now. I am still too busy and could not work on the fix tonight. Will work on it and update the download package with the fix on tomorrow morning
Regards,
Tuan
Regards,
Tuan
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9 years 4 months ago #72569
by Bernal Koehrsen
Replied by Bernal Koehrsen on topic I can´t change status of users because their email
Thanks Tuan, looking forward to the fix.
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