Import Issues

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10 years 3 weeks ago - 10 years 3 weeks ago #60578 by Nick
Import Issues was created by Nick
1. It is possible to import a subscriber but for it not to create or link to a Joomla User. Since the Subscribers view does not show the User field it is not possible to identify these. Also after editing a MembershipPro subscriber with a Blank User I suddenly had 700 Subscribers with the same name. I think other users with blank user were overwritten. (Not all though, I have found 1 suer with a blank user so far)
My suspicion is that Subscribers with a blank user are created by duplicate imports and that once there are some Subscribers with blank users then THINGS start to go wrong.
The attached import file is currently creating a Subscriber for me but without creating a Joomla user and so leaving the User field blank. UPDATE: Missing OR Duplicate emails will cause a Subscriber with blank/unlinked User to be created
2. Import files must have the extension csv. A file with a txt extension will generate a "0 Subscribers imported message"
3. If an import goes wrong then subscribers must be deleted 20 at a time because there is no option to show more than 20 in the list

(Summary of posts elsewhere)
Last edit: 10 years 3 weeks ago by Nick. Reason: Update

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  • Tuan Pham Ngoc
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10 years 2 weeks ago #60615 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Import Issues
Hi Nick

Just want to inform that I see your question but I am too busy today and could not look at it carefully. I will look at it on tomorrow and give you the answers

Please be patient and wait for me

Tuan

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10 years 2 weeks ago #60870 by Sobem Nwoko
Replied by Sobem Nwoko on topic Import Issues
Importing 54 contacts. After import date fields originally entered as 3/31/2015 show up as 11/24/0001. Any idea why and how to fix? Thanks. Sobem

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10 years 2 weeks ago #60871 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Import Issues
Hi

The date needs to be in format YYYY-MM-DD. Please correct the data follow that format and it should be imported properly.

Tuan
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10 years 2 weeks ago #60873 by Sobem Nwoko
Replied by Sobem Nwoko on topic Import Issues
FYI - Maybe its the way my excel is formatted but your sample has the dating exactly as 12/24/2012

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10 years 2 weeks ago #60874 by Sobem Nwoko
Replied by Sobem Nwoko on topic Import Issues
Please disregard. I think its my excel reformatting. I figured out the fix using the format yyy-mm-dd as you directed. Thanks

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10 years 2 weeks ago #60876 by Sobem Nwoko
Replied by Sobem Nwoko on topic Import Issues
Every time I format spreadsheet as you directed and then save to csv, it reverts back to mm/dd/yyyy. I have formatted fields to text, general and yyyy-mm-dd, engliush uk, etc and the same happens. Any suggestions?

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10 years 2 weeks ago #60878 by Nick
Replied by Nick on topic Import Issues
Sobem, are you saving as csv and then re-opening in Excel? A csv file is just plain text so Excel cannot save any formats. If you re-open a csv in Excel it will pick up that the fields are in date format and so display them as dd/mm/yyyy (or mm/dd/yyyy in US format). Have a look at the exported/saved csv file using a text editor such as Notepad. You might find the format is correct.
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10 years 2 weeks ago #60887 by Sobem Nwoko
Replied by Sobem Nwoko on topic Import Issues
I dont see a title field on the sample spreadsheet. What should we call the "Title" field for importing? Thanks in advance.

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10 years 2 weeks ago #60925 by Sobem Nwoko
Replied by Sobem Nwoko on topic Import Issues
Problem remained but found a work around. Format the field as needed (yyyy-mm-dd), clicked to save (but did not close the file). I kept it open and imported fine that way.

Thanks for your feedback though. That kept me on the problem till I found this other way to resolve. Thanks again.

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