Several remarks/questions Membership Pro

Hi,

I have a few issues with Membership Pro.

After a renewal/upgrade of a new membership plan, users can choose another membership plan when the renewal/upgrade is still pending. This is a little bit weird. Users should get a message that it is not possible to renew/upgrade because they have chosen already a membership plan. As an example the testmember was able to renew the free membership after he first assigned to a paid membership.

When a membership is pending in case of renewal/upgrade the page “my membership” shows all the possible renewa/upgradel options of all the selected memberships. This is caused by the fact that the membership in the frontend is already active however in the backend still pending. Is there a way to prevent this?

Terms and conditions do not open in a popup but in a whole new page. I tried several things but nothing seems to work.

I hope you can help me! Please note that I'am willing to pay if some code changes have to be made.

Regards,

Hi Vajaro

I am sorry for forgotting to answer this forum question, almost missed it. Before I answering these questions, could you please let me know what payment method you are using ? You are using online payment methods such as Paypal or you use offline payment option ?

Regards,

Tuan

Hi Tuan,

For testing purposes I tried both. Payment via PayPal and offline payment.

Thanks for replying on this topic. On the same day, about the same time I also posted a few remarks/questions about Event Booking. I hope you can answer these questions too!

Regards,
Vajaro

Hi Vajaro

Yes. I am trying to finish new version of Membership Pro today, so if you are in rush, I will answer all of these questions on tomorrow (24 hours from now). Will that be OK ?

Tuan

Hi Tuan,

Sounds great. I also do not mind if it takes a little bit longer. Good luck with the release of the new version of Membership Pro.

Regards,
Vajaro

Thanks Vajaro. I will focus on the new release now and get back you on tomorrow (or the day after tomorrow). Thanks for giving me time so that I can focus on the new release.

Tuan

Hi Tuan,

Do you already have some answers for me?

Regards,
Vajaro

Hi Vajaro

I was too busy and forgot to answer your questions. Will reply you on tomorrow (BTW, I had version 1.6.6 of Membership Pro completed)

Tuan

Hi

After a renewal/upgrade of a new membership plan, users can choose another membership plan when the renewal/upgrade is still pending. This is a little bit weird. Users should get a message that it is not possible to renew/upgrade because they have chosen already a membership plan. As an example the testmember was able to renew the free membership after he first assigned to a paid membership.

=> I would like to have a discussion with you on Skype to understand what's the best way to make it works. Could we have a quick discussion about it on Skype ? My Skype nickname is tuanpnves

When a membership is pending in case of renewal/upgrade the page “my membership” shows all the possible renewa/upgradel options of all the selected memberships. This is caused by the fact that the membership in the frontend is already active however in the backend still pending. Is there a way to prevent this?

=> Seems this is a bug (it it works exactly like this). Could you please submit a support ticket so that I can check this issue directly on your site and get it fixed ?

Terms and conditions do not open in a popup but in a whole new page. I tried several things but nothing seems to work.

=> There might be javascript conflict causing this issue. I will check it as well when I receive your support ticket (hope on tomorrow)

Regards,

Tuan

Hi Tuan,

I provided you via a ticket with my credentials of the website. I also like to react on this topic.

I usually do not use Skype. Therefore I would like to explain the situation on this Forum.

I created a new testmember. At this moment the testmember has an active free membership. The testmember was also able to buy several other memberhips. These memberships are pending a this moment. In my opinion after a renewal or upgrade a user should receive a message that it is not possible to renew/upgrade again because a renew/upgrade is already pending. Otherwise if a renewal/upgrade is pending the options for the renewal/upgrade do not show up until the renewal/upgrade is finished. Please take a look at the created testmember on my website.

I know you are busy but please do not forget to answer my questions of EB.

Thanks in advance!

Regards,
Vajaro